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How Diverge IT Simplifies Your Technology

Technology – if you’re like most people, you know you need it – even if you might not know too much about it. That’s okay; that’s what IT departments are for, right?

Sure, but sometimes the sheer amount of time spent addressing current and new technology within the workplace can become overbearing. We know how it is. We’re Diverge IT, and here’s what we can do to make your technology life a little bit simpler.

We Remove Your Need for an In-House IT Department.

For the last two decades or so, the desktop computer has been the king of business necessities. As such, businesses had to enlist specific IT departments to handle issues, maintenance, and upgrades. These days, however, the traditional in-house IT department is quickly going the way of the dodo. At Diverge IT, we implement our network monitoring to keep a close eye on your network from our headquarters. We can address most issues, maintenance requirements, and software upgrades often without you even knowing about it. It’s a fact that the companies with the smoothest-running technology do so because they have an IT department who fixes things before they become problems.

Technology Upgrades and Updates Become a Piece of Cake.

As mentioned before, Diverge IT can update all your software remotely on our end, so licensing issues will no longer be a bother to you. Also, your regular massively expensive upgrade costs go out the window. As part of your service, Diverge IT ensures you always have the latest technology available to yourself and your staff. No more shelling out huge one-time expenses for replacing your old, outdated technology.

We Make Lost Data a Thing of the Past.

Statistically, one of the biggest complications with modern businesses is lost data. It often amounts to enormous amounts of downtime, lack of productivity, client loss, and even total business failure. To make things simple, Diverge IT enables Backup and Disaster Recovery – meaning, if you ever lose your data for any reason, you can restore the most recent version of your system back-up. Boom – you’re back in business. With BDR, you can restore as much as your entire database or as little as one small file. Sounds awesome, right? That’s because it is.

Let Us Show You How Diverge IT Can Simplify Your Business Life.

At Diverge IT, we’re not just here to be your new IT department – we’re also here to make your life as simple as possible. IT doesn’t have to be overly complicated – in fact, it shouldn’t be. Give us a call, and we’ll start a multi-point analysis to show you exactly how Diverge IT can simplify your business life.

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Improving Your Business with Diverge IT

We have to be honest: as your options go for fantastic IT support services, Diverge IT is the clear frontrunner. “Oh sure,” you’re saying to yourself, “You say that because you’re Diverge IT, so I bet you can’t back it up!” Indeed, we can. There are several pride points that brought us to this conclusion, and we’re more than happy to share them with you.

We Build Custom KPIs to Stay-On-Top of Each Client’s Network.

Your company wasn’t constructed with cookie-cutter thinking, so it shouldn’t be reviewed with cookie-cutter key performance indicators. After giving your business a thorough examination, Diverge IT builds customized KPIs specifically for your business needs and your workflow. It’s honestly the only real way to gather helpful, meaningful metrics so that both strengths and weaknesses can be uncovered quickly. The more we know about your business, the more productive you can be.

We’re Not All Just from IT Backgrounds.

One common hindrance with IT support providers is that the companies often are composed exclusively of people from IT backgrounds. While that may initially sound like a beneficial thing, if you think about it more in-depth, those with little to no diversity in their work environment often find it difficult to relate to those who are not also from that same background. Not us. Our people come from many different walks of life, and from many different industries – but we also know the IT world from top to bottom. We feel this helps us to relate to our clients on a much more personal level.

No “Key Employees” Here; We’re All Part of a Big Chain.

Many IT support companies suffer from what we like to call “Megamind Syndrome” – meaning there’s one über-smart guy who works at the company, and most of the other employees rely on him to get things done. That’s not how Diverge IT works: we’re truly all moving parts in one big machine that runs very efficiently. If any one of us becomes unavailable for any reason, the rest of us step-up and take care of that person’s responsibilities in their absence. In fact, maybe we titled this section incorrectly . . . Perhaps we’re all “key employees”?

Diverge IT is All This, and So Much More.

There are several other things that lead us to feel that Diverge IT is the best choice for IT support needs in the entire area. Not the least of which being that you get everything listed above, along with much more, for a fantastic monthly price. Let’s chat about it. We think you’ll be rather pleasantly surprised.