office 365 for business

All Office 365 for Business Has to Offer

If you’ve ever had to deal with unwieldy or outdated technology at work, you know how detrimental poorly managed software can be to office productivity. The fluid, clean workspaces seen in commercials and TV shows seem to be more myth than reality, and your hard drive is constantly cluttered with junk files that you accidentally downloaded as part of an email attachment six months ago. You don’t even want to get started on your desktop, which serves as a home for dozens of digital squatters – files that have been hanging around so long that you forgot how they ended up there in the first place.

The good news is that there are more and more solutions that can help your office work more efficiently and be more organized. Among the best of these tools is Office 365 for Business.

Microsoft’s spectacular Office suite has been around for years, becoming a huge boon to computer owners.But its one pitfall is that users who aren’t meticulous organizers may find a lot of clutter on their desktop and throughout their hard drive. Office 365 for Business seeks to solve that problem and make the rest of your workspace more intuitive and efficient.

Office 365 for Business: An Intuitive Interface Across All Devices

Office 365 for Business is designed with cross-platform compatibility in mind so that you can access your files from a number of devices in real time, all using the same intuitive interface. Office 365 is at its best when flowing through Outlook 365, the overhauled version of Microsoft’s standard email manager. Outlook 365 is compatible with PowerPoint, OneNote, Word, Excel, and other programs to the point that users can view and edit files in-browser and return them to their original sender without ever having to actually download the file and clutter up their computer. This isn’t just great for computer performance – it also saves users a ton of scrolling time and button mashing. All of this is workable because Office 365 for Business offers users 50 gigabytes of email storage on top of a full terabyte of general file storage.

Secure and Collaborative

Office 365 for Business also offers solutions that can make life a lot easier for organizations adapting to the increasing need for communications technology in the workplace. Office 365’s Premium plan, for example, includes Skype-supported video conferencing and expanded file sharing capabilities. Office 365 for Business also helps ensure that your business’s information is as secure as possible, going as far as to automatically remind users of security policies when sharing certain files.

An Easy Transition with Diverge IT

For a business that deals with processing a large amount of information, Office 365 for Business is a perfect solution to the technological inconveniences that plague so many offices. At Diverge IT, it’s our mission to help you make your home or office as technologically capable as possible, and equipping your organization with Office 365 for Business is just one of the ways we can help out. Get in touch with us today to learn about any number of IT solutions.

working remotely

Working Remotely – Computing on the Go!

While great for creativity and collaboration, working in an open office can be a minefield of distractions that employees have to gingerly pick their way over as they go about their day and complete tasks. Interruptions come in all shapes and sizes, and can poke countless holes in your to-do list until it’s in tatters.

How Working Remotely Helps

Working remotely can help your employees zero in and focus better on their work, completing it faster and doing it better than they might while in the office. Whether their comfort zone is a coffee shop humming with chatter or on their back patio with birds for company, remote work allows your employees to work where they’re most productive and comfortable.

Battling through Interruptions

Most commuters start their work day an hour or more before they’re even in the office. That time is spent battling through rush hour traffic, leaving them tense and distracted before they get to their desk.

In most offices, interruptions happen once every 11 minutes. Once interrupted, it can take someone upwards of 20 minutes to completely refocus on whatever they were doing.

The shrill ring of a phone can cut through an employee’s focus and completely throw them off track. A coworker droning on the latest episode of The Walking Dead can be a major distraction.

Giving employees the option of working remotely can help improve their focus, which in turn improves the quality of the work they do.

Even More Benefits

Having the freedom of working remotely allows your team to create their ideal workspace, with minimal distractions and interruptions. This also reduces stress levels, which boosts your employee’s overall health and cuts down on the need for sick days.

Video conferencing and call forwarding to their cell allows your employees to stay connected, regardless of geographical location.

By nixing the need for a commute, you’re also helping the environment and cutting down on the carbon footprint your company leaves.

When your employees function at their best, your business functions at its best. If you’re interested in equipping your business with the right solutions for a successful remote workforce, give Diverge IT a call today!

working remotely

Working Remotely: The Business Benefits

Giving employees the option of working remotely has a slew of benefits for your company. The idea of a flexible job has a bit of a negative connotation in certain realms of the business world. But as tides change, working remotely is becoming more and more common for companies of all industries and sizes.

Channelling In

When working from a familiar environment, employee productivity is boosted. Some employees, usually introverted individuals, may find it difficult to focus in an open office setting because they are constantly monitoring their surroundings for potential interactions. On a very primal level, we subconsciously scan those around us to check for danger to ensure they’re not a threat. This is usually amplified with an introverted personality, which makes it more difficult for them to focus completely on a task at hand. Working remotely eliminates these drawbacks and boosts efficiency and productivity because employees can become more engaged in their work and assignments.

Eliminating Distractions

Working remotely allows team members to manage themselves in a relaxed and intimate space with a limited number of interruptions. In an open office, interruptions occur on an average of every 11 minutes – from announcements to conversations to phone calls. When an employee is interrupted, it can take them up to an additional 25 minutes to completely refocus on their work. Working remotely slashes potential distractions, minimizes downtime, and boosts productivity.

Controlling Your Environment

As more and more millennials enter the workforce and into leadership positions, it’s important to stay attuned to this generation’s unique relationship with technology and their needs. Millennials have grown with the advancement of technology, as it has become integrated into almost every facet of our lives. Because of this, this age group often feels overstimulated and crave a quiet and calmer workspace to unplug to work more effectively and efficiently. Remote work allows your employees to create their ideal work environment, so they can increase the quantity and the quality of the work they are producing.

Other Benefits

Remote work also reduces stress among employees, thereby minimizing the need for sick days and other medical costs for your company. By reducing commute time, even if it’s one day a week, working remotely can reduce stress caused by traffic and other environmental factors. Fewer people driving means that fewer resources are being used – so your carbon footprint is also shrinking!

Working remotely has plenty of benefits for your business, but it isn’t for everyone. Talk with your team and decide what approach will help them the most. When the people inside your company are thriving, your business will succeed with them. Reach out to Diverge IT to discuss the best plan of action to build a growing remote workforce with ease.

business communication

Business Communications Help You Work as a Team

Enhanced communication among employees can strengthen a business from the inside out. Better communication bolsters connections to support a more close-knit group of employees, while allowing the company to unlock endless ideas and resources.

Business communication is a necessary means that team members can use to increase their efficiency, generate more ideas, and create a support network among peers. There are several tools that not only help to facilitate business communication, but work to make it as useful and beneficial as possible.

Social Intranet Software

Social intranet software has become more and more popular in workplaces than ever before. The software features typical social components which make it familiar and more friendly for your employees to use. Think of it like a Facebook or Twitter feed for the office, where team members share useful business-related information like they would cat videos or news articles.

Social intranet software also fosters a closer sense of community which can increase the effectiveness of communication in the company.

Private and Group Messaging Tools

Teams and project groups in your firm need tools to help them work together more cohesively. Chat systems and messaging tools are an excellent way to help your employees communicate easier and clearer with each other.

Collaborative spaces like group messages help keep a project team on task and can connect employees separated by vast geographical distances. Message features allow team members to exchange information quickly and be more efficient in the workplace.

Collaborative Online Workspaces

Much like messaging software, online collaborative workspaces increase efficiency and effectiveness of communication in your company. Online workspaces allow employees to monitor their own progress on tasks as well as see the status of other projects and items being completed. This reduces confusion about due dates, client details, and other issues that come from traditional physical spaces.

Video Conferencing Software

Video conferencing is becoming an integral tool for most businesses. Video conferences increase efficiency by allowing you to connect team members all over the world instantly. Video meetings also save your business a lot of money but slashing travel costs usually spent to bring people onsite to conduct meetings. Video software allows you to connect the office with employees working remotely or in other areas of the globe.

Video conferencing improves communication because it allows team members in the meeting to pick up on nonverbal communication that they would have missed in an email or even in a traditional call. Strengthened communication will work to improve relationships and teamwork within your company.

The Payoff of Great Business Communications

Business communication is a crucial tool that can be leveraged through different approaches to create an environment where everyone communicates as effectively as possible. By implementing certain software and best practices, you can increase the efficiency of teamwork while building a support network which allows employee talent to flourish.

If you’re ready to take your business communications to the next level, talk to the friendly consultants at Diverge IT. We’ll analyze your communications needs to determine the best solution for your business.


Improve Customer Service with Business Communications

Customer service is the backbone of any healthy business. Happy customers help your business grow by giving testimonials, references, and constructive feedback. Sustaining happy customers requires mutual trust and a solid relationship – and like any healthy relationship, communication is key. Diverge IT can help you both improve your client relations and save money by providing you with the best business communication solutions and services for your business.

Ditch the Landline

Great customer service means being able to communicate quickly and effectively with your clients, no matter where your business takes you. VoIP solutions allow you to take your business line with you beyond the office. Securely take calls from your smartphone, your tablet, or your laptop. Simply downloading the right app can turn each device into a Softphone connecting directly to your company’s VoIP solution.

What’s more, with a digital voice solution your voice becomes data, which translates to additional functionality. This means your VoIP setup can be hosted on-premise or in the Cloud to integrate seamlessly with your existing IT infrastructure.

Have a VPN setup? Not a problem. Simply host your VoIP setup on-premise within your secure network.

Don’t have an existing infrastructure? Diverge IT can host your voice solution the Cloud. We’ll even manage and maintain it for you.

Save Money

After switching to a VoIP based business communications service, companies will save an average of 50% to 75%. The average hardwired business line costs $500 per unit upfront, not including set up fees. Let’s say you have a 50 person company. As opposed to an upfront fee of $25,000, you could pay as little as $6,250. (Each situation is different, but that’s $18,750 in potential savings!)

Except instead of just one hardwired phone in your office, you could download a VoIP app on your personal phone, tablet, and laptop to communicate with clients with increased clarity from wherever you need to be.

Improve Customer Service

The most important benefit of unified business communications is the ability to better serve your customers. You can even setup your VoIP system to integrate with your CRM platform to track calls or even host conversations for training and reference. You’ll be able to communicate with clients from wherever your business takes you with improved clarity, reliability, and transparency. No more missed calls. No more “You must not have been at your desk,” because with VoIP, the world is your office.

What Benefits Will You See?

Better yet, how much can you be saving? How much will your client retention improve? Connect with us today to learn more about how Diverge IT can specifically help your business.


Technology Consultants discussing business.

IT – Not Just Technical

No one likes a techy jerk know-it-all – especially ones who can’t seem to simplify their solutions and services down into layman’s terms. IT consultants should be more than tech snobs. Technology consultants should be your trusted advisor whom you rely on to understand your business. If you’re tired of dealing with just IT know-it-alls, take a deep breath: we are here to ensure the best quality service specific to your business. Diverge IT goes above and beyond the technical aspects of IT – we are more than technical consultants, we are family.

IT – Not Just Technical

Our first step into our life-long partnership is getting to know the deep fundamentals of your business. We do our research to find your current pain points and focus on your multi-point analysis. Multi-point analysis is the process of running audits and performing a physical inspection of your entire network. We then move forward with interviews of your team so we are able to get a solid grasp any additional pain points. With all our data collected we will be able to efficiently and effectively recommend products and services specific to your network.

Diverge IT Maintain and Manage

We know how difficult it is to find an IT partner who care about your business. Through our process of onboarding and installment, we become your trusted advisor. As your expert technology consultants, we make sure to correctly install and deploy all technology solutions in order to identify any underlying gaps. When everything is in place, we proactively monitor your technology and protect your infrastructure from any potential threats. When you team up with Diverge IT – you’re never alone.  Connect with us today!  

Technology Consultants that improve your business.

Improve Your Business – The Benefits of Hiring Technology Consultants

No matter where you are in your business – there is always room for improvement. There are strategies of maximizing your success rate and optimizing the way you conduct business. In order to be truly successful, you have to make a commitment to provide amazing customer service. Here at Diverge IT, our technology consultants, have made the ultimate commitment to improve your business.

Benefits of Hiring Technology Consultants

Collective Expertise

Companies with high expectations add only the best trained IT experts to their team. Properly staffed technology consultants provide significant advisory and implementation advantages to any small-to-medium sized business. Technology consultants will always bring the best technology solutions to their clients.

Wide-Range Experience

Technology consultants have experience in implementing projects for a significant number and a variety of different organizations, simply because your business objectives are their business objectives. IT experts can handle a plethora of IT hiccups because they bring tremendous expertise to the table.

Access To Technology Tools

Partnering with a professional IT company gives your business access to the best tools, guaranteed to work. A significant advantage in using technology and solutions from an accredited resource will result in the best outcome for the client in their day-to-day operations.

Exceptional Service with Diverge IT

At Diverge IT, we value the connection with our clients. You run your business a certain way using measurable key performance indicators to meet your goals, and so do we! We run your business the way you run your business. Connect with us today!


Managed IT Service providers discussing IT systems.

How Managed It Services Help Process Automation

You can’t expect a plumber to execute a project without his tools. If you think you are doing a handyman a favor by providing tools – you’re sadly mistaken. Just as you wouldn’t expect to take charge of the plumber’s job, you wouldn’t want to take charge of your managed IT service automation functions. Automation will help your business flush through business operations faster, with fewer clogs, and process solid foundation. Here are three basic fundamentals to make sure managed IT solutions will help your business process automation smoothly.

Managed IT Service Streamline Automation

Remote Monitoring and Management

Be anywhere and be in control of everything. Also known as an infrastructure management, or remote service software – this tool is to aid in diagnostic alerts and performance reviews for you managed it service providers. Designed with the intent to remotely and proactively monitor clients endpoints, networks, and computers – RMM is a collection of information technology tools that are another type of application for the end users benefit.

Professional Service Automation

Time to take control of your finances. Professional service automation monitors billing and customer account management in order to lessen the hassle of administrative tasks. Managed IT service help businesses manage client projects, speed up business operations, and improve efficiency and overall profitability.

Diverge IT is Your Managed IT Service

At Diverge IT, the practice of outsourcing day-to-day IT management responsibilities and functions as a strategic method for improving your infrastructure operations, is our top priority. We are constantly seeking new ways to proactively manage your IT network and make sure that production is correctly administered and maintained. If you have any questions in regards to managed IT services or automation –  give us a call today.  


Businessman works with a laptop about new creative project with managed IT solutions.

Managed IT Solutions To Simplify Your Business

With Diverge IT, our goal is to optimize your IT infrastructure and ensure your network is running efficiently and effectively. We value the connection between you and your customers, and we know customers value a company they can trust and believe cares about their problems. With our managed IT solutions, we’ll provide you experienced IT experts who manage and assume responsibility for providing a defined set of services. Your reputation is extremely crucial and should be well-represented. Diverge IT can help you reach those goals.

Managed IT Solutions Advantages

Become Time and Cost Efficient

Transitioning to managed IT solutions will enable companies to transition from a CAPEX to an OPEX system . Capital expenditures are expenditures creating future benefits. A capital expenditure is incurred when a business spends money either to buy fixed assets or to add to the value of an existing asset with a useful life that extends beyond the tax year. OpEx (Operational expenditure) refers to expenses incurred in the course of ordinary business, such as sales, general and administrative expenses (and excluding cost of goods sold – or COGS, taxes, depreciation and interest). Managed IT solutions provide you with a trusted vendor who will eliminate the stress of maintenance costs, buying additional hardware and equipment, and unnecessary time focusing on your in-house infrastructure.

Adapt and Evolve

Switching to managed IT solutions will give you access to technical experts that will advise you on your infrastructure. They will be able to track the development and ever changing technologies that will help provide the right support for your IT department.

Diverge IT Delivers

Focus on what really matters – your business’s fundamental competencies and business goals. We guarantee uptime and speedy delivery, as a trusted vendor and technology experts, we are there every step of the way. If you have any further questions and concerns in regards to how managed IT solutions can help your company – get in touch with us today!

Businessman Rejoicing Diverge IT

How Diverge IT Simplifies Your Technology

Technology – if you’re like most people, you know you need it – even if you might not know too much about it. That’s okay; that’s what IT departments are for, right?

Sure, but sometimes the sheer amount of time spent addressing current and new technology within the workplace can become overbearing. We know how it is. We’re Diverge IT, and here’s what we can do to make your technology life a little bit simpler.

We Remove Your Need for an In-House IT Department.

For the last two decades or so, the desktop computer has been the king of business necessities. As such, businesses had to enlist specific IT departments to handle issues, maintenance, and upgrades. These days, however, the traditional in-house IT department is quickly going the way of the dodo. At Diverge IT, we implement our network monitoring to keep a close eye on your network from our headquarters. We can address most issues, maintenance requirements, and software upgrades often without you even knowing about it. It’s a fact that the companies with the smoothest-running technology do so because they have an IT department who fixes things before they become problems.

Technology Upgrades and Updates Become a Piece of Cake.

As mentioned before, Diverge IT can update all your software remotely on our end, so licensing issues will no longer be a bother to you. Also, your regular massively expensive upgrade costs go out the window. As part of your service, Diverge IT ensures you always have the latest technology available to yourself and your staff. No more shelling out huge one-time expenses for replacing your old, outdated technology.

We Make Lost Data a Thing of the Past.

Statistically, one of the biggest complications with modern businesses is lost data. It often amounts to enormous amounts of downtime, lack of productivity, client loss, and even total business failure. To make things simple, Diverge IT enables Backup and Disaster Recovery – meaning, if you ever lose your data for any reason, you can restore the most recent version of your system back-up. Boom – you’re back in business. With BDR, you can restore as much as your entire database or as little as one small file. Sounds awesome, right? That’s because it is.

Let Us Show You How Diverge IT Can Simplify Your Business Life.

At Diverge IT, we’re not just here to be your new IT department – we’re also here to make your life as simple as possible. IT doesn’t have to be overly complicated – in fact, it shouldn’t be. Give us a call, and we’ll start a multi-point analysis to show you exactly how Diverge IT can simplify your business life.