Cybersecurity

3 Solid Cybersecurity Tests for Your Employees

Cybersecurity is a prime concern of many modern businesses. And it should be – a direct cyber attack can cost businesses as much as $40,000 per hour. It doesn’t take much time for the costs to become dangerously large.

So how can organizations begin to protect themselves from these malicious threats? The most common first step to comprehensive defense is proper employee training.

A staggering 55% of organizations have had a security incident or data breach due to a malicious or negligent employee. These disasters are often extremely costly, but the good news is that they are easily avoidable.

60% of survey respondents believe employees lack adequate knowledge of cybersecurity risks. Informing your employees of the lurking cyber threats is an important first step in protecting your company. Proper employee training can significantly reduce the chances of a cybersecurity attack striking an organization.

Here are three solid approaches to cybersecurity tests that will keep your employees more secure than ever before.

Workspace Inspections

One of the biggest concerns in cybersecurity is in their immediate physical security. Many people leave their passwords physically written somewhere around their workspaces. The worst offenders will go as far as leaving their account names and passwords on sticky notes on their computers.

To combat this threat, you must perform random workspace inspections. Aside from helping you keep a clean office, they can clearly show you who is taking their cybersecurity seriously. From there, you can establish a reward system for those that pass the test to incentivize employees to follow proper physical security procedures.

Cybersecurity Knowledge Quizzes

Another important aspect of workplace cybersecurity is the overall security knowledge of employees. You should regularly send articles and notices of the latest cyber threats, including what to look for to avoid them and how to tell if an infection has occurred.

Your organization should also hold cybersecurity seminars – once a quarter should be plenty. Take the time during these meetings to showcase proper cybersecurity habits, such as regularly changing your passwords and locking your computers when you step away from them.

After the spread of cybersecurity information, ensure that employees are retaining their knowledge by administering multiple-choice quizzes. Just like their workplace inspections, you should incentivize those that perform well on these tests with various types of rewards.

Simulated Phishing Attacks

Phishing attacks tricks people into willingly clicking on malicious links and dangerous viruses. You’ve undoubtedly heard of them – one of the most popular is the “Nigerian prince” scam.

These cyber attacks are easily avoided by those that know what to look for, and they’re commonly clicked on by those that don’t. Though there are many different kinds of phishing attacks, the most common kind will come through as a seemingly innocent email.

You can run simulated phishing attacks that don’t contain malicious viruses. Instead, they simply inform you which of your employees fell for the phishing attack. When the test is completed, you must re-train all those that failed the test with proper cybersecurity policies. After all, it just takes one person to let a nasty virus into your network.

Cybersecurity for Your Business

Testing your employees properly takes a certain effort and coordinatioCybersecurityn that you simply not have time for. However, you can’t afford to let your cybersecurity efforts slip through the cracks.

But don’t fear – Diverge IT is here to help. We can bolster your cybersecurity and make it airtight, giving you the freedom you need to work on what matters to you. Ready to get started? Contact us.

Security Mistakes

The Top 3 Security Mistakes Employees Make

Network security is a chief concern of many organizations throughout the world. 75.6% of organizations encountered at least one successful cyberattack within the past 12 months. And though the rate of cyberattacks is not going to decrease anytime soon, it’s important to recognize why it’s so high.

The ideal network security efforts for organizations typically involve advanced devices and programs such as next-gen firewalls, antivirus software, and encryption programs. Despite these effective tools, the first line of defense should always start with the employees of the company.

Without proper security training, employees are prone to making mistakes that they could otherwise easily avoid. Here’s the top three security mistakes employees are making.

1. Reusing Passwords

The perfect password should be a combination of lowercase and uppercase letters. It must contain both letters and numbers, and special characters if allowed. Picking the perfect password isn’t difficult, but picking the perfect password multiple times can get extremely tedious.

Unfortunately, it’s nearly unavoidable. Multiple accounts require multiple passwords. To try and bypass this, employees will often reuse the same password across multiple (and usually all) accounts. It may be easier to remember the password, but it also poses a large risk. If a hacker came to know your password for one account, they would gain entry into every other account.

2. Using Unsecured Networks

It’s increasingly common for employees to use mobile devices for work purposes. That’s great for productivity and flexibility – but it also poses new risks. For example, users may sit down at a coffee shop to grab a drink and check their emails. Without thinking about it, they connect to the Wi-Fi network.

The importance of proper encryption cannot be understated. If the coffee shop uses an unencrypted and unsecured Wi-Fi network, a malicious actor can easily connect to the same network and access the machines connected to the same network. In other words, you’re handing someone information without meaning to. Sending an email or sharing a file with sensitive data in it can pose a huge security risk in an unsecured network.

3. Neglecting Physical Security

IT infrastructures are constantly bombarded with cyberattacks from everywhere on the internet. However, the attacks aren’t always based on the internet. They come from within the workplace itself and stem from a lack of physical security. When a user gets up and walks away from their computer without locking it, they invite trouble.

In the 2016 Cyber Security Intelligence Index, IBM found that 60% of all attacks were carried out by insiders. Of these attacks, three-quarters involved malicious intent, and one-quarter involved inadvertent actors. Malicious actors can simply access an unlocked device and grab whatever data they need. From there, they can do whatever they want with it… leaving your innocent employee liable for a potentially devastating data breach.

What to Do About Security Mistakes

Your employees aren’t actively trying to let cyberattacks into your network. But without proper security training, they still pose a risk that software or hardware can’t account for.

Keeping your employees informed is a powerful way to drastically reduce the chances of your organization suffering a cyberattack. If you’d like to learn more about how we can help you with security awareness training, contact us today.

Password Security

4 Ways Hackers Can Steal Your Password

Hollywood likes to portray hackers as intelligent nerds that sit in front of computers all day. They’re usually stationed in front of a dated computer observing lots of matrix-style code as it cascades throughout the screen. When they “hack” their targets, they make it a point to show furious typing and repeated “access denied” notifications.

While it may look natural in a movie, real hackers couldn’t be more different.

Hackers are criminals that use advanced software and special techniques to gain entry into systems for data exploitation. These data breaches and cyberattacks are a lot more common than people think – 50 percent of small and midsized organizations reported suffering at least one cyberattack in the last 12 months.

Global spending on cybersecurity products and services are predicted to exceed $1 trillion over the next five years, from 2017 to 2021. And yet, hackers are still attacking more businesses than ever. Without proper cybersecurity measures in place, you face a very real risk of losing your data to a criminal

Let’s look at four of the most common ways that hackers can steal your password.

1. Brute Force Attacks

This form of attack is nothing more than a random trial-and-error session. Specialized programs operated by the hacker work tirelessly to guess your password, conducting a high number of attempts per minute. The hacker will point the software to focus on words that they know matter to you. This can include your pet’s name, your birthday, names of your loved ones, etc.

You’re probably not considering the fact that hackers can and will specifically target you. A hacker needs only a few minutes to find your online profiles, such as LinkedIn, Facebook, Twitter. Using the information they find on these sites will allow them to guess more relevant passwords, giving them a better chance at accessing your data.

2. Spidering

Sometimes, the hackers will skip the personal information hunt completely. They know that many people prefer to keep their work passwords related to their jobs. Therefore, they study up on corporate terminology and relevant facts about a certain company. Spidering is typically reserved for bigger companies, as they usually have more information online and are more likely to have standardized passwords.

Spidering is especially effective for gaining access to WiFi passwords. Most office routers are protected by simplistic passwords related to the business itself. Without much effort, hackers can break into the WiFi network and steal sensitive data.

3. Keyloggers

Keyloggers are a form of malware. They’re spread through infected attachments and are difficult to spot without the aid of a comprehensive antivirus software. They burrow deep into your computer’s file system and wait for you to type things. As you type on your keyboard, the keylogger (living up to its name) will log every keystroke and send it to a receiving hacker.

Upon receiving this information, the hacker will have everything they need and more. Keyloggers are especially dangerous because they completely expose all of your actions and not just your passwords. You may type sensitive information meant for only a select number of people … only to have it end up in the logs of a hacker who can use it for extortion and ransom.

4. Shoulder Surfing

It’s not as fun as it sounds. Shoulder surfing is probably the simplest way for a hacker to gain information, but it’s still surprisingly effective. As the name implies, a hacker will simply look over your shoulder as you enter in passwords and other sensitive information. Shoulder surfing is more common with ATMs, credit card machines, and any other device that requires the input of a PIN.  

Part of practicing proper password security is not leaving your password in plain sight. Part of shoulder surfing is also when hackers simply search around your computer for any mention of passwords, which many users foolishly leave on sticky notes on their monitor or under their keyboards.

Bolster Your Password Security

We’ve listed four of the most common ways for hackers to swipe your password, but there are many more. The best way for you to avoid having your password stolen is a combination of effective network security devices and software and end-user training.

Having your employees create passwords that are complex and difficult to crack will deter hackers from even trying to break into your systems. If they do try to break in, having strong passwords in place will buy you the valuable time you need to catch them and lock them out of your infrastructure.

At Diverge IT, we’re no strangers to keeping hackers away from businesses. If you’d like to learn more about how your organization can avoid these cyber criminals through helpful security solutions, reach out to us today.

How Regulatory Compliance Affects Your Business

Businesses are now dealing with more regulations than ever. As the Code of Federal Regulations continues to grow, it’s important to make sure that your business is compliant with all applicable regulations. Especially important are those involving data protection, sharing and storage. In many industries this can be a daunting task that calls for professional assistance.

Regulatory compliance is both an ethical and practical issue for your business. Regulations put in place to protect consumers offer businesses the opportunity to put their ethical culture on display. Most regulations also carry some kind of penalty in the event of a breach. These can range from modest fines to jail time.

In order to guarantee your ability to achieve full regulatory compliance, it’s important to be aware of how regulations change the way your business operates and the consequences of failing to comply.

Consequences of Regulatory Compliance Breaches

The true impact of a compliance breach can be hard to quantify, but the monetary penalties associated with regulatory compliance breaches are a good starting point. Fines are meant to be a deterrent as well as a punishment, and are therefore designed to be able to have a major effect on a business’s bottom line. HIPAA violations carry clear financial penalties in the healthcare sector, for example. A Category 1 violation carries a $100 minimum fine, with a ceiling of $50,000. A Category 4 violation carries a $50,000 minimum fine, with a ceiling at $1.5 million.

As the severity and number of violations increases, fines can skyrocket. Fines can also vary wildly by industry. The largest fine ever levied for an environmental violation, for example, was against BP for the 2010 Deepwater Horizon spill: $18.7 billion.

In the post-Enron era, governments throughout North America and Europe have taken major steps to prevent future corporate corruption. There has been a surge in regulations affecting every branch of a business. Knowledge of these regulations and their penalties will protect your business in the future – and possibly change the way you operate.

The Constantly Changing World of Regulatory Compliance

Part of running a growing business is preparing to change the way you operate to comply with new regulations. In some industries, sweeping regulations and policy changes mean that decision-makers have to stay on their toes. Two industries in particular come to mind: healthcare and finance.

The Affordable Care Act was rolled out over several years and made significant changes in the healthcare sector, particularly regarding insurance processes and plan administration. As healthcare professionals adjusted and grew accustomed to these changes, shifts in the political landscape made it clear that things could change again very quickly. It’s impossible to tell what the regulatory scene will look like for the healthcare sector in two years.

After the Enron scandal, legislation like the Sarbanes-Oxley Act introduced sweeping regulations for American businesses, particularly in the financial sector. Responsible recordkeeping and financial reporting has never been so important. This goes doubly for businesses working with large amounts of other people’s money.

In some cases, organizations in these industries are able to hire a full-time compliance staff. For small to medium-sized businesses, hiring a dedicated compliance team may not be feasible. In cases like these, working with an outside compliance expert may be the best course of action.

Certain managed service providers like Diverge IT are uniquely equipped to help businesses address and resolve regulatory compliance issues. If you have concerns about your current level of compliance or want an extra level of assurance, we’d love to discuss what our team can do for you. Feel free to get in touch – peace of mind could be just a phone call away.

Three Industries that Require Certified Regulatory Compliance

In the modern marketplace, nearly every industry is held to certain regulatory standards for information and data handling. Certified regulatory compliance has proven to be a challenge for many businesses. Regulation complicates many aspects of recordkeeping and operations, especially in industries that handle sensitive data. As a result, the line between remaining compliant and properly protecting customer data and sensitive assets has a tendency to blur.

For small businesses, however, the challenges of certified regulatory compliance are even greater. Startups can rarely afford the services of a full-time compliance manager. Unfortunately not many entrepreneurs have a full working knowledge of the regulations affecting their industry. Thankfully, there is a solution to this problem. You can rely on an outside service provider to handle certified regulatory compliance so that you can focus on actually running your business.

If your business operates in any of the following sectors, regulatory compliance should be one of your top priorities as a manager. Keep in mind, however, that this is not even close to an exhaustive list. If you’re curious about the regulatory environment for your industry, there’s no substitute for professional counsel.

Healthcare

As one of the most regulated industries worldwide, the healthcare industry should be highly concerned with certified regulatory compliance. One of the most important aspects of the healthcare industry from an ethical and legal standpoint is the protection of patient information. This is more than a matter of doctor-patient confidentiality. Data breaches, hardware failure, and other potential disasters pose a huge threat to the integrity of healthcare organizations. HIPAA compliance is often at the top of a healthcare administrator’s list of priorities.

Certified regulatory compliance is essential for any healthcare organization, and compliance often coincides with investments in solutions like data backup and recovery. At Diverge IT, we have experience working with healthcare providers to handle regulatory compliance and other issues.

Finance

Like the healthcare industry, the financial sector is also highly regulated. 21st Century legislation like Sarbanes-Oxley has made compliance more of a priority than ever before. Responsible bookkeeping and reporting are top priorities. Any business that involves moving large amounts of money should be highly aware of compliance issues.

Diverge IT has extensive experience handling certified regulatory compliance and other IT needs for financial institutions. In high-risk industries like these, it pays to be vigilant.

Education

Regulation has become part of the DNA of higher learning institutions. Legislation like FERPA and Title IX have affected the way universities and colleges operate on a fundamental level, and can carry heavy penalties for breaches in protocol. Regulatory compliance affects nearly every department in an institution, from admissions to athletics.

Regulatory compliance is a great trademark of an ethical organization, and regulatory breaches can carry heavy civil, criminal, and financial penalties. If you think your business could benefit from professional consulting on certified regulatory compliance, it’s worth having a conversation with a professional about it. Besides our suite of managed services, Diverge IT also offers compliance expertise that can help protect your business. Don’t hesitate to get in touch if you’d like to get a conversation started,

Ransomware

No DivergeIT Clients “Wanna Cry”

We’ve been tracking this closely and found that the combination of our email defense, patching policies and Webroot malware practices has been effective preventing the global attack from impacting our client base.

This particular payload is delivered via email (zip file) which then launches a hunter trojan that spans the network, attacking known Windows OS vulnerabilities. While our front end systems quarantines zip files, the combination of all our products that help protect clients. For instance, clients who open the payload from their gmail, yahoo or other email accounts on work PCs are bypassing the email defense, but DivergeIT’s patching and malware protection becomes critical protection. Additionally, having active backups and restore points will allow us to recover data should a PC or server become hit with ransomware.

Client: No Reported Incidents of Ransomware

* Email Defense: client has our recommended email filtering product in place.
* Internet Browsing Defense: client’s network and internet browsing is being filtering outside of the office, prior to the information from the websites being displayed onto your computers.
* PC Patching: client’s PCs are actively patched on a regularly scheduled and the team reviews status on weekly basis of all our clients.
* Anti-Virus and Anti-Malware: client’s PC configuration includes DivergeIT webroot which is actively updated, maintained, and monitored by our support teams.
* Backup: client’s servers are being backed up on-site multiple times per day, and off-site every evening. In the event your servers were compromised, we would not need to go down the bitcoin route as we would simple be able to restore your most recent backup.

Although these new attacks are causing a justifiably high level of concern, DivergeIT has taken pride in the fact that not a single one of our clients that have our security suite in place have been impacted by these new threats. What’s more, is that simply having these systems in place is only about a quarter of the battle. Ensuring these systems are being actively tracked, managed, and there is reporting/altering for deviation is how we have been able to ensure our clients are not being impacted.

A Foundation of Trust: Data Recovery Services Help You Rebuild

A Foundation of Trust: Data Recovery Services Help You Rebuild

Data loss is, at its best, annoying. But what’s worse is when it has a significant negative impact on your business.

It’s always a blow to lose something of sentimental value, such as family photos. But the loss of corporate data can often be catastrophic. It can even put companies out of business before they have time to recover.

The good news is that there’s a range of data recovery services available from experienced IT management firms. These services can help to recover lost data in a timely fashion, allowing employees to pick up the pieces and rebuild the company quickly. These firms use a variety of techniques to restore or recover lost data, depending on how the loss occurred.

Accidentally Deleted Data

Accidentally deleted data is often the easiest to recover. But companies should nevertheless refrain from using whatever drive or storage medium the data was saved on as soon as they realize there’s a problem. The more the drive is used, the higher the chance the deleted data is rewritten with new data – making it irrecoverable.

Deleted data can typically be recovered without hassle. When a file is deleted on a PC or server, the data on the disk doesn’t go away. It’s still there only it’s no longer accessible by conventional means. So long as the deleted data isn’t rewritten, chances are it can be brought back from the dead.

Corrupted Files

A corrupted file or drive is an altogether different problem. When corruption occurs, the drive is almost always inaccessible. Even if it can be accessed, chances are there will be severe problems such as glitches in graphics, random text appearing on documents, or missing parts.

When trying to recover corrupted data, the results are unpredictable. It all depends on how extensive the damage is and to what extent the data is “broken.” Even so, data recovery services use advanced software and other techniques to repair damaged files and access data that still exists on a corrupted drive.

Restored data may still have minor problems with random text in places and lost file names. However fixing these is a minor inconvenience compared to the problem of losing data altogether.

Mechanical Failure

Even more problematic is mechanical failure. When a drive has physical damage or has completely broken down, it looks as if the data stored within it is lost beyond all hope. But in fact, data recovery service professionals might still be able to recover the data.

When a hard drive no longer works, it’s usually because one of the mechanical parts has broken down. But that means the actual disk on which the data is held is still intact. Removing the storage medium is a tricky process, but specialists in data recovery services have the tools and the know-how to do so. With the storage medium removed, it’s a simple matter to plug it into other equipment to read the disk and recover the data therein.

Get in touch with the team at Diverge IT to experience working with true peace of mind.

The Case for Data Recovery Services

The Case for Data Recovery Services

There’s no denying the negative impact of a severe data loss on your business. A recent report from Unitrends claims that 94% of organizations that suffer from a catastrophic data loss end up going out of business.

The bad news is that data loss can occur within any organization, from numerous smaller-scale events. This includes a hardware or operating system failure, accidental deletion, physical damage to the storage arrays, theft, and many other reasons.

Most businesses that fail to recover do so because they’re unable to restore their servers promptly. This means they’re unable to access contacts, orders, and operational files needed to serve their clients. Businesses must keep downtime to a minimum if they want to stay up and running.

As such, it pays for businesses to be proactive by having a reliable data recovery services partner in place before disaster strikes. Here are just a few of the benefits:

Faster Services

Any company facing a severe data loss needs to fix the issue as soon as possible. Having a contract with a partnering IT firm means they’ll start working to repair the problem right away. Numerous data recovery companies even promise full data restoration within 24 hours of diagnosis.

Reduced Risk

A second benefit is that many providers offer damage-free diagnostics to ensure the situation isn’t made worse during the initial investigation. Some firms that provide data recovery services also have policies in place that prevent them from charging if they cannot recover your data.

Unparalleled Expertise

Even if your company has an IT team used to handling RAID arrays or logical recoveries, they probably don’t have the skills and equipment needed to perform a physical recovery on hard drives that have suffered from mechanical failure. These services require an altogether different skill set, and should only be done in a certified clean room environment where the fragile storage mediums won’t be damaged.

When you partner with Diverge IT, we make it our mission to provide proactive security services to keep your business up-and-running against all the odds. So give us a call. We’ll show you the way.

Workflow Automation

Work Healthier and Happier with Workflow Automation

Often, employees, regardless of the business, feel stressed-out over their work. They are stuck performing non-critical activities, taking huge portions of pressure home with them.

Using workflow automation can reduce these activities, giving employees better control of their time and energy. Unsurprisingly, workflow automation has the side-effect of making a happier workplace, which adds to the overall health of employees.

Tackle the definition of time.

People are constantly under pressure due to deadlines and schedules. Although many people attempt to multi-task, multi-tasking means switching between two or more tasks very quickly and the result over time is inevitable burnout.

Workflow automation can take a huge part of the burden, adding time to the employees’ schedule, and making their life at work more pleasant.

Better use of energy.

People’s energy levels differ during the course of a day. Unfortunately, their responsibilities tend not to care about this human aspect. The conflict here adds to a feeling of pressure.

Workflow automation, however, makes every routine task as simple as possible. It may shorten the activity of reporting at the end of the work day, for example, which is a time when many people are tired. With this time saved by workflow automation, staff could open the afternoon for a productive talk or informal brainstorming with the colleagues.

It’s good to end on a high. Employees can leave the office with a smile, instead of a frown due to inputting data for reports or mandatory time-sheets.

Simplified priorities.

When discussing a really successful businessman, people tend to think that this person must be super-human, performing a hundred tasks per minute.

What they don’t understand is that extremely successful people typically have their work process simplified and their priorities redefined. One way or another, they have their workflow automated, so that routine activities are being taken care of. This way, these people feel more relaxed to focus on non-automated activities, like building healthier client relationships and developing innovative ideas.

Change of habits.

They say that a change is as good as a rest. Here is one example where that may be true. Imagine that an invoice takes several days and many steps to be approved. This is a normal process for many businesses. With workflow automation, however, it is possible to change old habits. Workflow automation also streamlines processes. So in this scenario, approval time for an invoice can be cut in half, or more.

Employees benefiting from workflow automation may find that they have a less stressful time waiting for invoices and other official matters. Their reduced waiting time and reduced anxiety can redefine how they interact with the business.

Slow down

Businesses today are more dynamic than ever. Employees, unfortunately, can be hostages of this never-ending race. Being constantly busy seems to be a new norm. Being busy and fueled by adrenaline all the time is not so healthy. Human beings are not designed to sustain a fight or flight response throughout business hours.

Implementing workflow automation can take care of many business operations simultaneously, leaving employees with sufficient time to calm their minds and slow down. This way, they’ll make better, more informed decisions. They will become more creative and productive, as they probably were when they first began work. With space, your employees will make sure that your organization is thriving.

And they’ll need fewer sick days, too.

Workflow automation removes a burden from the shoulders of employees and their employers. Staff with clear goals, clear means of achieving them, and adequate time to do a good job, tends to be more relaxed, more productive, happier, and healthier.

workflow automation

Workflow Automation Gives You Your Time Back

We’ve all heard the phrase “Time is Money.” Most successful businesses work tirelessly to improve and streamline processes to create models of efficiency and scale. During the creation of these processes, striving to achieve efficiency and quality, you reach a certain conundrum; do you hire more people or sacrifice processes that maintain quality?

What if there was another way? What if we were to tell you that many processes could be completely hands-free and could save you time and money?

With an IT partner helping you leverage the right workflow automation solution for your business, you can lean on technology to handle most of the mundane and tedious tasks that eat away your precious time and profits.  

You probably have some automation in place today  

Do you still manually fill out time cards for HR or respond to every email when you are out of the office letting them know that you are out of town? No, right? Most of our partners have already recognized some of the primary benefits of using some form of automation to streamline their workflows.

The challenging part is getting all of these disparate systems to communicate and unify at one location. It almost takes as much work to manage the software components as it does logging into multiple systems just to update the next step.


With a workflow automation specialist helping you streamline and automate various tasks and processes, you can accomplish most of these automation protocols; as well as  the management of them as you connect different apps and systems behind a single pane of glass.

Because sometimes you forget

As we build out processes and tasks, it becomes harder to track and measure effectiveness. How do you track KPIs across multiple platforms and applications? How do you ensure that some of the more routine, but highly important tasks, get done on time and in the same way?


The answer to these questions depends on which service provider you are working with  and whether they understand precisely how your business operates and generates revenue. The right workflow automation specialist can help guide you through the automation of most of the sales and marketing follow up processes so that your sales professionals can focus on selling. From HR, operations and production, most tasks when completed using the proper workflow automation solution can continue to be taken care of by the automation system once implemented.

 

We know machines can’t do everything, yet. Many times the best way to complete the process is with the right people. Instead of leveraging their ability to remember exactly what tasks and in what order they were due, the workflow automation solutions can send reminders regarding the most important tasks and track the response time of the team. This mechanism then allows you visibility to know that tasks are being completed with machine-like precision.

 

Diverge IT can help you choose the right workflow automation solution for your business.

With all these new systems, processes and apps connecting us to various programs, things can feel a little overwhelming. At Diverge IT, we’re ready to help you tailor the right workflow automation solution for your business so that you can get more time back to focus on what matters, growing your business. Contact us today to get started!