Managed Services

What Happens When You Don’t Use Managed Services?

Take a long look at your company’s overall IT infrastructure. You’ll notice that you probably have a lot of physical hardware in your workspace. You also undoubtedly have many different applications for your day-to-day operations. Now ask yourself: who’s in charge of that?


Well, you are, of course.


While all those devices and programs may seem totally manageable today, it may become impractical to self-manage them by tomorrow. With every passing day, your company probably grows by some degree. Sometimes, the growth comes slowly and with painstaking toil. Other times, the growth is explosive and unpredictable.


Your organization’s growth means that you’ll be adding more complexity in your IT environment. This can include more users, more programs, and more devices – not to mention adding completely new IT processes within your workspace. And after all this growth, who’s in charge of it all?


It’s still you, of course.


The freedom of managing your own IT can suddenly become a sizable burden. You need to focus on problems that occur elsewhere, and you can’t be tied down to making sure the network is running smoothly.


At this point, you may consider partnering with an IT provider for their managed services. With expert, dedicated assistance, you’ll be able to focus on your business to keep your business productive, rather than your IT.


But what happens when you don’t use managed services?

You Lose Money

If you decide to forego a managed services provider, you’ll have to shoulder all of the IT burden. For you, that means that you’ll have to either dedicate time and effort personally into IT upkeep  … or you’ll have to hire someone to do the job for you.


By choosing to do it yourself, you’ll need a modicum of training to get started. Entry-level IT upkeep can be straightforward, but it still requires patience and technical understanding. And, if you run into an issue that you’re unable to solve, you’ll have to reach out for assistance anyway (which can cost quite a bit, depending on the specialist). With your time on the line, you’re losing valuable hours that translate into lost opportunities for creating revenue for the company.


On the other hand, you could hire dedicated in-house IT support. This means adding another person to your company payroll, which includes benefits, taxation, and HR hoops to jump through. Though they may do a good job managing your company’s IT, they won’t work for a flat, set rate like a managed services provider would.

You Lose Out On a Skilled Workforce

When you work with a managed services provider, you gain access to a large and experienced pool of IT technicians and engineers. Because they work with multiple companies across industries, these people are seasoned veterans in their respective fields. Having access to their skill sets keeps you on the leading edge of solving difficult problems or completing specialized projects, all without paying any extra to the managed services provider.


Conversely, if you choose to handle your own IT, you’ll lose out on all that advantage. You’ll be limited by whatever current knowledge you already have. For new projects and ventures, you’ll have to reach out to specialists for their knowledge, on their terms. Depending on the specific amount of help and the level of difficulty, it could cost you greatly.

You Limit Your Productivity

It’s a no-brainer: when you have to focus on your IT issues, you can’t focus on your business. In truth, software and physical devices malfunction on a near-daily basis, so maintenance quickly becomes a full-time job. With managed services from an IT partner, you’ll receive quick and efficient resolution to problems that occur within your workspace. As an added bonus, most reputable managed service providers will provide options for 24/7 support. For you, that means that you can work whenever you want without the fear of a malfunction slowing down productivty.


By yourself, you get none of that. Even with a hired in-house IT department, they may not respond to after-hours calls. If they do, it will usually cost you more in overtime hours.

The End Result: Managed Services are Better for You


Managed services overall boost your productivity, they save you money, and they allow you greater flexibility to handle bigger and more difficult projects. By yourself, you risk running up costs and wasting time, which hurts your company overall. The key to getting the most out of your managed services is to partner with a provider that works well with you.

Diverge IT want to be your partner. Together, we can find innovative solutions for your IT problems and keep a watchful eye over the technology in your work environment. We’ll learn about you and your business to best align our service with your needs and wants. To learn more about how we can help you, feel free to reach out to us.