Torrance, CA 90503
Salary: $55,000.00 to $75,000.00 /year
We are DivergeIT, a team dedicated to providing excellent Information Technology Services for our clients so they can focus upon their business and not worry about their IT infrastructure.
We are looking for a self-motivated IT Service Delivery Specialist to join our dynamic team where we work with a wide variety of technologies and support a very diverse client base. This person will support our executives and select VIPs across multiple client sites and industries.
When not at a client site, you will further expand your skills with Service Delivery Coordination, Account Service Support and Escalation Management while also providing daily remote support services to our client executives. In addition to working with business owners and executives, you will be working directly with DivergeIT’s senior leaders to address a variety of client challenges.
Do you have the Right Stuff?
- Energetic and highly responsive IT professional dedicated to client satisfaction.
- Polished client-facing leader comfortable resolving executive’s technical issues.
- Consider yourself a techno junkie who cannot get enough of technology.
- Maintain a self-confident and calm demeanor in the face of client adversity and confusion.
- Highly motivated to learn new processes and technologies with attention to details.
- Initiative to do whatever it takes to insure the client is fully satisfied with our services.
- Committed to complete a training regiment of industry certifications
- Proven to make reasonable independent decisions and know when to ask for guidance.
- Demonstrated team member to do what it takes to insure our team succeeds.
- Proven to handle a high-stress situations when resolutions are needed.
- You can back up your technical knowledge and credentials with industry certifications
If this a challenge you want to tackle and you are seeking a place to grow your career for the next several years:
- Submit your resume
- Cover letter explaining why you would be an ideal candidate
Applications with resume & cover letter will receive priority reviews as we are seeking to immediately fill this position and due to large number of applicants.