Torrance, CA 90503

Are you tired of:

  • Not being appreciated for the work you do by your customers?
  • Doing dead end tasks that don’t allow you to grow?
  • Dreading going to work today to just earn a paycheck?
  • Having your workday drag on all day?
  • Wishing you had a job that offered a personal life?

Are you are a high-energy eager Geeky Techie kind of person who loves resolving client issues and being their hero? Do you thrive in past paced environments where you are the “Go-To” person and hero for those having all sort of IT issues? DivergeIT may be the right play for you, especially if you also want to learn cool new stuff on a daily basis.

What will you be doing? DivergeIT’s Specialists provide dedicated on-site and remote support to select clients who possess both Windows and Apple environments. You will be supporting the latest Office 365 and Cloud-based network technologies across multiple client environments. When not on-site, you will be supporting other remote clients that include both Microsoft and Apple devices as well as expanding your knowledge on other productivity and security SaaS solutions.

Who are we looking for? The ideal candidate will have on-site field experience and can demonstrate exceptional customer service support with a current knowledge of Microsoft Windows10 (through v1903) and O365 products as well as with MACs up to Catalina (v10.15). You must also be fully versed in the Office 365 suite of products to include Outlook, Sharepoint, and Teams setup on both PCs, MACs and mobile devices. You must have a solid foundation in troubleshooting user desktop issues concerning network connectivity, email, printers, and user account permissions. Regardless of what you know, this position will challenge you to quickly learn how to support a wide variety of Productivity and Line of Business applications that our clients use to run their businesses.

We are DivergeIT, a team of dedicated professionals that provide Information Technology Services for multiple clients in the Greater Los Angeles Area and across the nation. We strive to create a diverse work environment that allows you to learn new skills and master the ones you have, while allowing you to separate your work life from your personal life. Every day will present new challenges to expand your technical skills. If you’re motivated and interested in advancing your knowledge at light speed, apply now to become part of the growing force known as DivergeIT!

Experience Required: 3+ Years IT Technical Support in Windows and MAC environments

Local Candidates Only: Preferably in the Westside or Southbay areas of Los Angeles.

Preferred Current Certifications (within past 3-5 years):

Windows MCP

Windows MCSA – Windows 10

Apple Certified Support Professional (ASCP)

Apple Certified Associate – Mac Integration Basics

Job Type: Full-time

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