Richard Chun

CTO, Montecito Banks & Trust

"RITIS has been a game changer for my business by aggregating all my data in real-time from my infrastructure, Microsoft 365, and accounts, enabling me to meet audit and compliance requirements and make intelligent business decisions, giving me a big boost in confidence."

Darren K.

Owner, Kavinoky Law Firm

“One of DivergeIT’s greatest strengths is their ability to provide outstanding customer service while completely supporting our Information Technology Systems."

Charles Sims

CTO, United Talent Agency

"DivergeIT perfectly augments our internal IT team with specialized subject matter experts, high-quality managed services, and well-scoped project consulting."

Charles Sims

CTO, United Talent Agency

"DivergeIT perfectly augments our internal IT team with specialized subject matter experts, high-quality managed services, and well-scoped project consulting."

Greg H.

Transamerican Escrow

"In this world of specialization, outsourcing to DivergeIT is one of the best decisions we have made, which has freed us up to focus on what we do best."

Eric M.

CA Unified Service Providers

"Before DivergeIT, valuable parts of my day were used for IT issues and now I’m able to focus solely on growing & managing my business while leaving all the IT issues to them."

Greg H.

Transamerican Escrow

"In this world of specialization, outsourcing to DivergeIT is one of the best decisions we have made, which has freed us up to focus on what we do best."

Greg H.

Transamerican Escrow

"In this world of specialization, outsourcing to DivergeIT is one of the best decisions we have made, which has freed us up to focus on what we do best."

The modern business environment is constantly evolving, and it's important for any organization to stay ahead of the curve in order to remain competitive, including yours.

One way to do this is by taking advantage of a Business VoIP Solution.

VoIP? What's that?

Are you tired of dealing with poor voice quality during calls and the utter lack of flexibility of traditional phone systems? Are you looking to save money without sacrificing reliability on your business's network?

VoIP is the solution for you. It stands for Voice over Internet Protocol and it’s the new preferred method to make phone calls; using an internet connection instead of traditional telephone lines.

With VoIP, businesses can enjoy crystal clear voice quality as well as cost savings due to no additional hardware requirements or costs associated with regular landlines. 

Benefits of a business VoIP solution

Frankly speaking, VoIP is no longer just an option for businesses - it's a necessity. Adopting a business VoIP solution can provide your company with numerous advantages, such as scalability options, cost savings, feature-rich capabilities and flexible plans. With advanced technology at your business’ core, you'll be able to take advantage of the latest developments in communication without sacrificing quality or reliability.

But wait, there’s more. Not only will you experience improved performance and efficiency; implementing a VoIP system allows you to reduce overhead costs associated with traditional phone services while increasing productivity between employees across multiple locations.

A business VoIP solution also gives teams access to features like call recording, analytics and reporting that allow companies to gain valuable insights into customer interactions.

Our preferred VoIP partners

Let's talk about our VoIP partners; 3CX and Microsoft Teams. We have chosen these, as they offer the smoothest user experience, while simultaneously being robust enough to be able to be configured to your every need. It also does not hurt that they will be easy on your wallet. 

3CX

We have chosen 3CX as our preferred VoIP partner because it offers, in our eyes, the best  features, network security and call quality.

Its flexible cloud-based platform allows us to easily customize the system according to our customer's needs.

We can scale the number of users up or down on demand with no need for costly hardware upgrades.

Plus, its built-in encryption technology ensures that all communication is secure and private.

With 3CX we can rest assured that your calls are always crystal clear and your data is safe from potential threats.

The bottom line: choosing 3CX as our preferred VoIP provider means reliable service and peace of mind for our partners. We configure it to match your organization’s needs and then teach you how to use it. 

Microsoft teams

Fortunately, Microsoft has come a long way since Skype (which was… erhm!). Introducing: Microsoft Teams.

It’s an excellent option for VoIP solutions due its scalability and ability to help teams collaborate more efficiently. Plus, it offers integrations with other popular business apps like Outlook and SharePoint, making it easy for everyone on the team to stay connected and productive.

The audio quality is superb, allowing users to communicate with clarity no matter where they are located.

Third-party vendors

Of course, there are other VoIP solutions out there that can provide your business with the hardware and hosted services necessary to keep it running.

Our IT management expertise ensures that everything works seamlessly - no matter what tools you choose for your project - giving you peace of mind knowing that you have chosen the right partner for the job.

Ultimately, our goal is to help your organization leverage the power of technology to build effective communication strategies and stay ahead of the competition.

Why a perfect implementation makes all the difference

Scalability is key when it comes to business VoIP solutions; you’ll want to be able to easily onboard and offboard as many team members as necessary. Security is essential, and must be implemented properly to ensure sensitive data is kept safe. Accessibility plays a crucial role, so it's important to ensure VoIP services are available to all users.

Scalability

Scalability is a major issue for businesses when it comes to VoIP solutions.

Interconnectivity, cost-effectiveness and bandwidth requirements all have to be taken into consideration in order to ensure that the system can grow with your business model.

Without customizing your setup to accommodate for these variables, you risk significant downtime during periods of rapid growth or high traffic volumes – something no company wants!

When implemented correctly, however, scalability issues become virtually non-existent as the system grows alongside you.

Security

When it comes to VoIP, security is a top priority. Without proper encryption and data protection measures in place, malicious attacks can leave your business vulnerable

A custom-built solution ensures that all of your communications are encrypted with the latest technology – keeping your sensitive data safe from potential breaches or outside threats.

Your perfect implementation should also include protocols for monitoring and managing any issues related to security or privacy; no matter how big or small your organization may be.

Accessibility

Now that you've covered the importance of security, let's shift our attention to accessibility.

With a custom-built VoIP implementation, your unified communication system can be set up to provide remote access and mobile integration for employees wherever they’re located.

This means everyone has easy access to the same features and services regardless if they're at home or on the go – giving them the power to stay connected no matter where their work takes them. 

That is mightily convenient for any of your team members working from home, or when traveling for work. Their connection stays secure, yet they can work from anywhere.

Let’s chat!

From cost savings to scalability and productivity gains, it’s clear that investing in the right solution can reap huge rewards. However, when it comes to implementing such a crucial system into your infrastructure, there's one thing we cannot stress enough: getting the perfect implementation makes all the difference. This means making sure every step is taken with care and attention to detail; something we would love to help you with.

Crystal clear calls, anywhere, anytime? Let's make it happen for you!

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sales@divergeit.com
310-765-7200 (main)
877-577-9224 (sales)
2980 Columbia St, Torrance, CA 90503, United States
6584 Poplar Ave Suite #308, Memphis, TN 38138, United States
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