IT support North Carolina
Alex B

COO, Exclusive Media

"For over 10 years I’ve relied on DivergeIT to completely manage all of our IT systems and they have never let me down, which isn’t easy in our industry."

IT's in our nature

Discover North Carolina: Where technology meets southern charm

NC isn't just sweet tea and southern hospitality--it's a thriving hub of innovation, entrepreneurship, and opportunity. Nestled in the heart of the East Coast, North Carolina is a cornerstone of technology with an unrivaled IT service base. But as every local knows, no rose comes without its thorns. Tech glitches, cybersecurity concerns, and IT headaches can cloud even the sunniest days, which is why we are here!

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North Carolina aerial view
The DivergeIT difference...

Exceptional managed IT solutions and features

DivergeIT is the premier IT services provider in North Carolina. We offer our clients an array of solutions to their business technology needs, from small businesses to enterprise-level organizations.
RITIS
01
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RITIS® real-time reporting

Our mystical tool grants you real-time insights into your tech kingdom, making sure you're always in the loop.

managed IT solutions
02
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Swift response ritual

Wave goodbye to long waits. Our 1-minute response time will leave you wondering if we have a time-turner.

cybersecurity expertise
03
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Cybersecurity expertise

Protect your business from evolving threats with our robust security measures.

IT helpdesk
04
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Expert problem solving

Our tech spells solve issues before you even know they exist. Say goodbye to downtime sorcery.

Client-centric
05
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Client-centric

Your success is our endgame. We adapt our strategies to fit your unique customer support needs, ensuring victory every time.

Fully managed IT

Benefits of choosing an expert technology support specialist

Partnering with us comes with a multitude of benefits designed to empower your business's growth:

Tailored solutions

Proactive support

Local expertise

Comprehensive services

Personalized approach

Tailored solutions

Comprehensive managed IT services tailored to your needs

When it comes to IT services, we've got you covered with a range of solutions designed to elevate your business's performance. Our services are geared towards addressing your unique challenges and enhancing your technological capabilities:

Our objective performance

Tracked through R I T I STM

1-minute

Average response time for all requests.

1-hour

Resolution time as a result of our expertise

98.7%

Satisfaction rate, our clients always refer us!

#24

MSP in the USA

99.8%

Higher performance than other MSPs.

Top 1%

Microsoft Partner for 15 years in a row...

25 yrs

in operation

#2

IT support in Greater LA

awesome

What are companies in North Carolina getting with DivergeIT?

When you choose DivergeIT, you're not just getting IT support; you're getting a trusted partner dedicated to your success. Our expert IT support team in North Carolina offers comprehensive, affordable solutions no matter how big or small your business may be. We understand the unique needs of businesses in North Carolina, and our focus is on providing reliable IT services that ensure your goals are met.
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DivergeIT office

Awards and recognitions

We are honored to be the recipients of numerous awards and recognition for our high-quality IT services. Among these include #2 IT security in Los Angeles, #2 IT services in Los Angeles, #24 MSP/MSSP in the USA, and #24 Azure Partner in the USA. These awards and recognition serve as a reminder of our commitment to providing exceptional IT services for businesses in North Carolina.

Diverge IT awards

Accreditations

At DivergeIT, we strive to provide our clients with the highest quality of service. That's why we are proud to be accredited by various industry organizations, such as
These accreditations are a testament to our commitment to providing the best IT experience possible and demonstrate our commitment to quality. 

Trusted managed service provider

Don't just take our word for it. Hear from some of our "satisfied clients" about their experience with DivergeIT:

"We chose DivergeIT to manage our corporate IT so we can maintain complete focus on running our core business."

David E.

CEO, CarrierxFounder, Freeconferencecall

"Before DivergeIT, valuable parts of my day were used for IT issues and now I’m able to focus solely on growing & managing my business while leaving all the IT issues to them."

Eric Maier

CEO, CA Unified Service Providers

"I highly recommend DivergeIT.  They’ve been our IT provider for 5 years and continue to exceed our service level expectations by every measure.”

Peter G.

Controller, Systems Technology, Inc

Would you like to know more? Let's connect!

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Invest in worry-free tech

Ready to call us and take the next step?

Now that you've glimpsed into the world of IT excellence that DivergeIT offers, the next steps are simple. Reach out to us through our main line at 310-765-7200 or our sales line at 877-577-9224. Alternatively, you can use the form on our website to get in touch. Whether it's a quick question or a detailed discussion about your IT needs, we're here to help.

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MSP partner

Enhancing the IT landscape of North Carolina

As part of our commitment to North Carolina's thriving business community, we've identified two prominent institutions that contribute significantly to the MSP industry and technology sector:

North Carolina Technology Association (NCTA)

The NCTA plays a pivotal role in advancing the technology industry in North Carolina. By fostering collaboration and innovation, they create opportunities for technology companies to thrive. As a hub for tech enthusiasts and professionals, NCTA aligns with DivergeIT's mission of providing top-notch IT solutions.

North Carolina State University - College of Engineering

NC State's College of Engineering is renowned for its contributions to technological advancements. By nurturing engineering talent and driving research, they align perfectly with DivergeIT's commitment to excellence in the IT sector. Supporting educational institutions like NC State is vital to our community-focused approach.

Invest in worry-free tech

Your satisfaction, our guarantee

At DivergeIT, your satisfaction is our top priority. We're committed to delivering IT solutions that meet your needs and exceed your expectations. Our proven track record and glowing testimonials from satisfied clients back our dedication to excellence.

We stand behind the quality of our services, so we offer a satisfaction guarantee. If you're not completely satisfied with our solutions, we'll work tirelessly to make it right. Your success is our success, and we're here to ensure your business thrives with the best IT support.

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Satisfaction guaranteed
IT Support in North Carolina

Resources to fuel your success

As part of our commitment to the North Carolina business community, we've compiled a list of external resources that can help you navigate the technological landscape:

1

North Carolina Technology Association (NCTA): Stay updated on industry trends, network with professionals, and access valuable resources through this tech-focused association.

2

North Carolina Business News: Stay informed about local business news, technological advancements, and industry insights in North Carolina.

3

NC Small Business and Technology Development Center: Access expert guidance, training, and resources to help your small business thrive in the ever-changing tech landscape.

Giving back to the community
IT's in our nature

Commitment to sustainability and community

At DivergeIT, we're dedicated to enhancing your business's IT and making a positive impact on the environment and our community. We're proud to be part of local initiatives that contribute to a sustainable future:

Recycling initiatives

Charitable contributions

IT's in our nature

Join our support and solutions team

Are you passionate about technology and IT solutions? Join our team and be a part of a dynamic company shaping North Carolina's IT landscape. Visit our Career Page to explore opportunities and join a team dedicated to excellence.

Join us
IT support team in South Carolina
Find out if we're a fit!

Join the DivergeIT revolution

As you embark on your business's journey towards technological excellence, remember that DivergeIT is more than just an IT support provider. We're your innovation partners, data security guardians, and advocates for seamless operations.

Our commitment to your success runs deep, and our track record speaks for itself. With our rapid response times, tailored solutions, and community-focused initiatives, we're here to lead the charge in North Carolina's technological landscape. Whether you're in Raleigh, Chapel Hill, or any other part of this vibrant state, DivergeIT is your local expert in IT solutions.

IT transformation with DivergeIT

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IT support in North Carolina

Frequently asked questions about DivergeIT's IT support services

1. What makes DivergeIT stand out in Raleigh and other areas of North Carolina?

2. How does your service desk operate?

3. Should I call you if I'm facing IT issues, or should I wait?

4. What's the role of your help desk?

5. Can you provide both support and solutions?

6. How do your technicians ensure reliable IT support?

7. Do you offer support services beyond technical troubleshooting?

8. How can I find customer support tailored to my business in Raleigh or other parts of North Carolina?

9. Is DivergeIT one of the companies in North Carolina that offers reliable IT support?

10. Can you provide IT support for businesses outside of Raleigh as well?

11. What's the role of a user support specialist?

12. What services does DivergeIT's IT support technician provide?

13. What is the NCDIT service desk?

14. What should I expect from a helpdesk support specialist?