COO, Exclusive Media
"For over 10 years I’ve relied on DivergeIT to completely manage all of our IT systems and they have never let me down, which isn’t easy in our industry."
As a business executive, you know the crucial role of reliable and efficient technology in your company's success. However, dealing with IT problems can be incredibly frustrating. Without the right eyes on your IT, downtime is bound to happen, more often than you're willing to accommodate!
Not having the right IT expert in-house is another challenge you could be facing. And when you have the perfect team, everything that goes into retaining skilled IT professionals, and managing the team, can be quite overwhelming.
Your company's compliance is not something you're willing to wing... But if your team doesn't have the expertise to handle that seamlessly while keeping you secure and productive all at once, then it makes you wonder if the investment is really worth it.
We know all this, and that's why we're here...
With or without an in-house IT department, you need veterans to point a finger at if anything wrong happens. That's the DivergeIT team! (Hint; we created a system you can trust 100%). Our team of IT experts has decades of experience in your specific industry, leaving no room for confusion, just straight-up solutions!
DivergeIT was founded in 2002 by Jim Lambert and Jarrod Koch, two friends with a passion for technology and a vision to help businesses succeed with IT. They recognized that IT problems could be a major stumbling block for businesses, and they set out to find a way to solve them.
After years of research and development, they created RITIS™, DivergeIT's proprietary Realtime IT Intelligence System. RITIS™ allows business and IT leaders to work together more efficiently and successfully than ever before. With DivergeIT, you're not just getting an IT provider, you're getting a strategic partner with award-winning results.
We've been at IT for 21 years. That means exact-fit solutions for your industry, quicker than you know! Our team has over 300 years of combined experience, it's safe to say we don't need any hand holding. Some of our top industries are Media & Entertainment, Finance & Insurance, Legal, and Logistics.
RITIS is DivergeIT’s proprietary secret sauce, which helps business leaders and IT leaders succeed together more efficiently than any other MSP. Have real-time insight into your IT status and stay confident that we're proactively ensuring your security, compliance, and productivity. IT's in our nature!
We are AICPA SOC-2 for Service Organizations Compliant, leveraging a 24/7/365 Security Operations Center and a CSIRT team. From Real-Time Security Alerting & Active Remediation to Advanced Security Automation & Real-Time Reporting, we leave no stone unturned in ensuring your Memphis business stays secure and compliant.
Making you wait for anything gives us the heebie-jeebies. 99.7% of the time, we successfully pick up our clients' calls in under 1 minute. We understand that when you call for help, you need it right away. So while we proactively make everything work so well that you rarely need to call, we'll pick up in a flash; that's how we show our care.
Are you used to IT problems dragging on? There's nothing more frustrating at the office than waiting hours, or sometimes days for an IT issue to be fixed. Sometimes, the technician fixes something and breaks something else. Not with us. We are able to handle 19 out of 20 problems within 1 hour, and we fix a problem, we tackle it from the root!
It's been an honor to be recognized for our hard work over the years. We've been recognized as the #24 managed IT service and security provider in the US. But what's more exciting is that this isn't some conferred honor; all our clients also think so. We get 5-star reviews from 98.7% of our clients.
You don't need another vendor. You need a partner with a rich expertise in your industry. One that would only provide answers, no questions. One that can solve your IT issues before they become costly problems for your Memphis business.
That's the DivergeIT team in a nutshell. Also, we have a physical office right by you, so you can be sure that we won't leave you high and dry, or contract white-labeled technicians to cater to you if you ever need onsite support. We'll support you ourselves!
Our reputation is beyond precious to us; all the recognition we've gotten in the Memphis Chamber of Commerce and across 25 states in the US is tied to the fact that we constantly wow all our clients.
We can do the same for you. Get the ball rolling by clicking the yellow button below...
Experience the difference that comes with partnering with the #24 IT support in the country.
If 1-minute responses and 1-hour resolutions on average (amongst other benefits) sound good to you, fill out this form and hit Submit.
Looking forward to making IT work for your business!
Disclaimer: We do our best work with businesses that have 50 to 500 employees. If that's you, kindly fill out the form now...