COO, Exclusive Media
"For over 10 years I’ve relied on DivergeIT to completely manage all of our IT systems and they have never let me down, which isn’t easy in our industry."
Everywhere you turn these days, one expert or the other is talking about how AI has changed the way businesses will operate going forward... And you guessed it. They're right.
As a mid-sized business owner, you understand the importance of staying competitive in today's fast-paced digital landscape. At DivergeIT, we offer AI solutions that can revolutionize your business processes, enhance decision-making, and drive innovation.
According to a recent report by Gartner, the global AI market is expected to reach $266.92 billion by 2027, with significant growth opportunities for mid-sized businesses.
Our AI solutions are tailored to your specific business needs and goals, enabling you to achieve much more, in a fraction of the time, with fewer hands!
By leveraging cutting-edge technologies and our expertise, we can help you automate tasks, improve customer engagement, optimize supply chain operations, and provide IT consultation services.
At DivergeIT, we understand how important it is to provide exceptional customer experiences. With our AI-powered personalization solutions, you can understand your customers on a deeper level, anticipate their needs, and deliver tailored experiences at scale.
Our AI solutions enable you to create hyper-personalized interactions across various touchpoints, from recommendation engines to chatbots and virtual assistants. By leveraging AI, you can enhance customer satisfaction, drive loyalty, and achieve higher conversion rates.
Our AI-Driven Workflow Customization also helps businesses optimize their operations by automating repetitive tasks and reducing response times. This optimization improves customer satisfaction and enhances overall operational efficiency.
In the Analysis stage, we conduct an in-depth analysis of your business to understand your unique challenges, goals, and existing data infrastructure. Our experienced team works closely with you to evaluate the feasibility and potential benefits of implementing AI solutions. By gaining a deep understanding of your requirements, we lay the foundation for a successful AI implementation.
Once the analysis is complete, we collaborate with you to design and develop an AI solution in a controlled environment. This pilot program allows us to validate the effectiveness of the solution and identify any areas for improvement before scaling up. Throughout this stage, we prioritize your specific needs, ensuring the AI solution aligns with your business objectives.
After a successful pilot program, we move to the Implementation stage, where we customize the AI solution to fit your unique requirements. Our team of experts integrates the solution with your existing systems and deploys it across your organization. We work closely with your team to ensure a seamless transition and minimal disruption to your operations.
Once the AI solution is implemented, we provide ongoing maintenance and support to ensure its continued effectiveness and reliability. Our dedicated team monitors the solution's performance, provides regular updates and upgrades, and addresses any issues that arise. We are committed to delivering exceptional service and ensuring that the AI solution continues to deliver the expected benefits for your business.
Yes, AI can help you achieve a lot more, but if it's not tailored to your business, it could hurt your clients' interaction with your brand. At DivergeIT, we specialize in setting up private ChatGPT instances that are tailored to your specific business.
Unlike generic ChatGPT models, this tailored approach ensures enhanced security and accuracy in generating responses. This way, we create a private ChatGPT instance that understands your specific industry terminology, customer interactions, and business context.
With private ChatGPT, you can speed up customer responses, while improving their overall experience. All this while maintaining the airtight security and safety of their private data and ensuring compliance with industry regulations.
This way, your clients can send in requests to you with their private data, and they will receive automated valuable responses, while their data is safely assessed by the required staff member. Talk about innovation...
Efficient workflow management and exceptional customer service are vital for business success. At DivergeIT, we harness the power of AI to customize workflow solutions that streamline processes and improve customer interactions. One prime example is utilizing AI to leverage historical customer service data.
By analyzing and understanding the client's customer service historical data, we can develop automated response systems that handle common queries, allowing customer service representatives to focus on more complex issues.
Our AI experts work closely with clients to identify pain points in their workflows and tailor AI solutions that address their specific needs. By leveraging AI to automate repetitive tasks, businesses can optimize their operations
By leveraging AI, businesses can optimize their operations, enhance customer experiences, and drive innovation. With Private ChatGPT, businesses can have more personalized and secure conversational AI solutions. This customized solution provides a higher level of security by keeping sensitive data within the client's infrastructure, while delivering more accurate and relevant responses to customer inquiries.
Principal, White Horse Pictures
"I have been working with Jared and Jim on all our digital and online needs through 3 companies – Spitfire Pictures, Exclusive Media, and now, White Horse Pictures over 15 years. In this time, “internet support” has evolved from being an ancillary service line item to becoming the backbone of all of our businesses. This is particularly true in the media industries, where the digital tools have transformed the way that we can work together, transmit materials, and share ideas as well as our creative work product. Truthfully, we are now all completely dependent on this service, as we learn quickly during any power cut or outage.
It has been great to watch their business, DivergeIT, grow to meet that responsibility and challenge. They provide around-the-clock service, cutting-edge technical knowledge, and business efficiency, all with an easy personal informality. In this fast-changing digital arena, it is not easy to keep clients happy, and I am filled with admiration for the way they have built this business and the service we get. "
Branded AI ChatGPT
Secure Proprietary Data
MS Teams/Slack Integration
In-depth Business Analysis
Evaluation of Data Infrastructure
Action Plan & Road Map