What is Co-Managed IT?

Jarrod Koch

CEO and Partner of DivergeIT

May 26, 2023


In today's fast-paced digital landscape, businesses heavily rely on technology to streamline their operations, drive productivity, and stay ahead of the competition. As a business owner or an IT professional, you understand the critical role that IT plays in your organization's success. However, managing IT infrastructure and ensuring its optimal performance can be challenging, especially with limited internal resources. This is where co-managed IT comes into play, offering a strategic partnership that can revolutionize your business operations. In this blog, we'll explore what co-managed IT means and delve into the benefits it can bring to your organization.

Understanding Co-Managed IT:

Co-managed IT refers to a collaborative approach in which a business partners with a managed service provider (MSP) to share the responsibility of managing and supporting its IT infrastructure. Unlike traditional managed IT services, where the MSP assumes complete control, co-managed IT allows you to maintain an active role in overseeing and directing your IT operations while leveraging the expertise and resources of an MSP. This shared responsibility model enables a more flexible, scalable, and cost-effective IT management solution.

Benefits of Co-Managed IT:

1. Access to Specialized Expertise:

One of the primary advantages of co-managed IT is the access to a team of skilled IT professionals who bring a wealth of knowledge and expertise. Your internal IT staff can collaborate with the MSP to leverage their specialized skills and stay updated on the latest industry trends, technologies, and best practices. This synergy empowers your team to address complex IT challenges, optimize system performance, and implement innovative solutions more effectively.

Co-managed IT

2. Scalability and Flexibility:

Businesses often experience fluctuations in IT demands, whether due to seasonal spikes, rapid growth, or project-based requirements. Co-managed IT allows you to scale your IT resources up or down as needed, without the hassle of recruiting and training additional staff. The MSP can provide the necessary support and resources to handle peak periods, ensuring your operations run smoothly without disruptions. This flexibility also allows your internal IT team to focus on strategic initiatives and core business objectives.

3. Proactive Maintenance and Support:

With co-managed IT, you can enhance your IT infrastructure's stability and minimize downtime through proactive monitoring and maintenance. The MSP collaborates with your internal team to monitor system health, identify potential issues, and implement preventive measures to mitigate risks before they escalate. By adopting a proactive approach to IT management, you can improve system reliability, reduce costly downtime, and ensure uninterrupted productivity.

4. Enhanced Cybersecurity:

As cyber threats continue to evolve, businesses must remain vigilant in safeguarding their data and digital assets. Co-managed IT provides access to advanced security measures and expertise, helping you establish robust cybersecurity protocols. The MSP can conduct regular security assessments, implement multi-layered defense mechanisms, and ensure compliance with industry regulations. This collaborative effort ensures your business remains resilient against cyber threats, protecting sensitive information and preserving customer trust.

5. Cost Optimization:

Co-managed IT offers cost optimization by eliminating the need for significant capital investments in IT infrastructure and personnel. With an MSP as your partner, you can leverage their resources and infrastructure while paying only for the services and support you require. This cost-effective model allows you to allocate your IT budget strategically, investing in areas that drive growth and innovation. Additionally, you can minimize the financial impact of unexpected IT issues, as the MSP shares the responsibility of resolving such incidents.


Co-managed IT presents a transformative approach to IT management, offering businesses the best of both worlds—internal control and external expertise. By partnering with an MSP, you can optimize your IT infrastructure, enhance operational efficiency, and focus on strategic initiatives that drive your business forward. Embrace the power of co-managed IT and unlock new

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