Nigel Sinclair

Principal, White Horse Pictures

"DivergeIT has been our go-to digital and online partner for over 15 years across three different companies, providing us with around-the-clock support, cutting-edge technical knowledge, and business efficiency in the media industry, and we admire the way they have built their business and the service they provide."

A team of IT experts proactively ensuring your systems are up?

You deserve just that, and nothing less!

Because if IT is the engine on which your business works (spoiler: it is), you cannot afford to leave it to chance. For many enterprises your size, the solution is either an in-house IT department that stays on top of things round the clock...

Except, they don't work round the clock. To staff up to the point where you can be confident that you have expert eyes on your IT, the department would easily set you back $440,235 per year (that's low-end statistics, for 5 average IT support experts, with about 3 - 5 years of experience).

Even with that, you're left at the mercy (and knowledge bank) of the team. That's clearly not the best investment of your resources.

You need an IT support partner that you can 100% depend on

There's a big difference between a "vendor" and a "partner." Your mid-sized business doesn't need a vendor that requires hand-holding; you need a partner that delivers...
01
.

Right on-time, every time!

When you need support, you need it immediately, not in a couple of hours. If the IT team you rely on is unreliable, your processes are in trouble.

02
.

Proactively ensure you stay secure

Every IT company talks about cybersecurity, but only a few have the infrastructure the PROACTIVELY ensure that you're hack-proof.

03
.

Has a SPOTLESS track record

3rd party verifiable reviews are crucial, especially from clients that have been with an IT support team for years - now that's a reputation.

04
.

Can meet ALL your IT needs

You want everything managed seamlessly with one team you can bank on. The solution then becomes a team of seasoned experts.

With DivergeIT, you get IT all...

Raising the bar since 2001!

We started DivergeIT with one goal in mind, to empower businesses with real-time security, support, and clarity in their IT systems. Over the years, we have achieved all that and more.

It's a sad realization that most MSPs out there are glorified break-fix shops, constantly waiting for a new problem to break out before driving glamorously to the scene, a solid 6 hours after the incident.

We believe in being on top of the situation, so much so that we resolve issues before they become problems for your El Segundo business. (using our proprietary RITIS™ solution).

And if you ever need assistance with any aspect of IT, we have a record of responding within 1-minute and resolving issues within the hour. We've maintained this standard for over 20 years!

We've grown amazingly over this period, and it's really been based on the care and attention we provide to every. single. client. We'll never be the guys that got national recognition and then stopped caring, our recognition is built on how much we care.

You deserve better.

THIS IS FOR BUSINESS EXECUTIVES WHO

1

Are tired of their companies being treated poorly by IT providers who clearly no longer have the capacity to cope with their growing demands

2

Have a team of 40 - 500 staff (onsite and remote)

3

Have had it with constantly facing one IT issue or the other, without an apparent solution in view

4

Value speed, in-depth expertise, and the possibility of avoiding IT issues all together and getting assistance immediately

If you meet these four (4) criteria, what you are about to look at could radically change your business

Time flies. Our first partners have stuck with us for more than 20 years.

"DivergeIT has been our IT partner for 15 years. They’ve been in-sync with our business goals and IT needs every step of the way. I don’t stress about IT anymore."

Suzanne Lerner

Co-founder, Michael Stars

"We wanted an IT partner that was big enough to be the best, but also small enough to care about us and make us a priority and I feel very happy with our decision to partner with DivergeIT."

Richard Chun

CTO, Montecito Bank & Trust

“I highly recommend DivergeIT.  They’ve been our IT provider for 5 years and continue to exceed our service level expectations by every measure."

Peter Gondek

Controller, Systems Technology, Inc

"We chose DivergeIT to manage our corporate IT so we can maintain complete focus on running our core business."

David Erickson

CEO, Carrierx
Founder, Freeconferencecall

"Before DivergeIT, valuable parts of my day were used for IT issues and now I’m able to focus solely on growing & managing my business while leaving all the IT issues to them."

Eric Maier

CEO, CA Unified Service Providers

“DivergeIT perfectly augments our internal IT team with specialized subject matter experts, high-quality managed services, and well-scoped project consulting."

Charles Sims

CTO, United Talent Agency

"In this world of specialization, outsourcing to DivergeIT is one of the best decisions we have made, which has freed us up to focus on what we do best."

Greg Hansen

CEO, Transamerican Escrow Company

"For over 10 years I’ve relied on DivergeIT to completely manage all of our IT systems and they have never let me down, which isn’t easy in our industry."

Alex Brunner

COO, Exclusive Media

“One of DivergeIT’s greatest strengths is their ability to provide outstanding customer service while completely supporting our Information Technology Systems."

Darren Kavinoky

Owner, Kavinoky Law Firm

“Our attorneys and staff don’t ever have to stress about any down time.  The team at DivergeIT has us working smoothly and seamlessly every day. No IT loss-time equates to maximum efficiency for our clients!”

Linda A.

Attorney, Artiano & Associates

IT's in our nature

Award-winning IT support, with a personal touch

We understand that IT problems can be incredibly frustrating and time-consuming, and that's why we've created RITIS™, our proprietary real-time reporting tool. RITIS™ allows us to prevent more problems and respond faster than our competitors, ensuring that your business can keep moving forward. 

Our team of certified engineers has over 325 years of combined experience, and we're experts in the Microsoft enterprise ecosystem. We're also proud to have some of the fastest response times in the industry (under 1 minute). One of the many things our clients comment on is that we go "over and beyond" to ensure they're consistently satisfied.

This is reflected in our consistently high customer satisfaction ratings of over 98.4%. We've also had the highest Microsoft Solutions Partner status for 15 years running. We're rated as the #2 MSP in Greater Los Angeles and #24 MSP in the USA (by Cloudtango). These are all owing to how well we care for our clients. We put the 'service' in managed services.

Talk to an Expert
The DivergeIT difference...

Here's how we "go above and beyond" with IT support

01
.

Expertise in
Your Industry

We've been at IT for 21 years. That means exact-fit solutions for your industry, quicker than you know! Our team has over 300 years of combined experience, it's safe to say we don't need any hand holding. Some of our top industries are Media & Entertainment, Finance & Insurance, Legal, and Logistics.

02
.

R I T I S™ (Realtime
IT Intelligence System)

RITIS™ is DivergeIT’s proprietary secret sauce, which helps business leaders and IT leaders succeed together more efficiently than any other MSP. Have real-time insight into your IT status and stay confident that we're proactively ensuring your security, compliance, and productivity. IT's in our nature!

03
.

Cyber Security
& Compliance Competency

We are AICPA SOC-2 for Service Organizations Compliant, leveraging a 24/7/365 Security Operations Center and a CSIRT team. From Real-Time Security Alerting & Active Remediation to Advanced Security Automation & Real-Time Reporting, we leave no stone unturned in bulletproofing your business IT.

04
.

1-Minute
Response Rate

Making you wait for anything gives us the heebie-jeebies. 99.7% of the time, we successfully pick up our clients' calls in under 1 minute. We understand that when you call for help, you need it right away. So while we proactively make everything work so well that you rarely need to call, we're Johnny on the spot for you.

05
.

1-Hour
Resolution Rate

Are you used to IT problems dragging on? There's nothing more frustrating at the office than waiting indefinitely for an IT issue to be fixed. Because we have industry-specific expertise, we are able to handle 19 out of 20 problems within 1 hour. Different? Absolutely! We take pride in being DIVERGENT.

06
.

Nationally Recognized
IT Support & Security

It's been an honor to be recognized for our hard work over the years. We've been recognized as the #24 managed IT service and security provider in the US and #2 in LA. But what's more exciting is that this isn't some conferred honor; all our clients also think so. We get 5-star reviews from 98.7% of our clients.

Invest in worry-free tech

Say Goodbye to IT Headaches Today

You don't need another vendor. You need a partner with a rich expertise in your industry. One that would only provide answers, not questions. One that can solve your IT issues before they become costly problems for your El Segundo business.

That's the DivergeIT team in a nutshell. Also, our headquarters is right by you, so you can be sure that we won't leave you high and dry (or contract white-labeled technicians to cater to you) if you ever need onsite support. We'll support you ourselves!

Our reputation is beyond precious to us; all the recognition we've gotten in the Torrance Chamber of Commerce and across 25 states in the US is tied to the fact that we constantly wow all our clients.

We can do the same for you. Get the ball rolling by clicking the yellow button below...

Talk to an Expert

What happens next?

You click “Talk to an Expert”

Let us know how we can help by filling in the form at the bottom of the page

We get on a discovery call to be 100% sure that we are a perfect fit working together

We answer any IT questions/ concerns you may have

We schedule an IT strategy session to assess your current IT needs

We custom-create a unique IT plan for your business

Upon your approval, you pass us the keys and go through our seamless onboarding process

We make you IT environment work like a well-oiled machine

You experience "the best IT support you have ever had"

We impress you month after month, to keep the partnership thriving

Richard Chun

CTO, Montecito Bank & Trust

"We wanted an IT partner that was big enough to be the best, but also small enough to care about us and make us a priority and I feel very happy with our decision to partner with DivergeIT.

RITIS has been a game changer for my business by aggregating all my data in real-time from my infrastructure, Microsoft 365, and accounts, enabling me to meet audit and compliance requirements and make intelligent business decisions, giving me a big boost in confidence."

Find out if we're a fit!

Your El Segundo business deserves IT support that is on time, all the time...

 Don't wait another day to solve your IT headaches. Experience the difference that comes with partnering with the #24 IT support in the country.

If you'd appreciate 1-minute responses and 1-hour resolutions on average (amongst other benefits) fill out this form and hit Submit.

Looking forward to making IT work for your business!

Fill out the form now

Disclaimer: We do our best work with businesses that have 50 to 500 employees. If that's you, kindly fill out the form now...

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