Nigel Sinclair

Principal, White Horse Pictures

"DivergeIT has been our go-to digital and online partner for over 15 years across three different companies, providing us with around-the-clock support, cutting-edge technical knowledge, and business efficiency in the media industry, and we admire the way they have built their business and the service they provide."

A team of IT experts proactively ensuring your systems are up?

You deserve just that, and nothing less!

Because if IT is the engine on which your business works (spoiler: it is), you cannot afford to leave it to chance. For many enterprises your size, the solution is either an in-house IT department that stays on top of things round the clock...

Except, they don't work round the clock. To staff up to the point where you can be confident that you have expert eyes on your IT, the department would easily set you back $440,235 per year (that's low-end statistics, for 5 average IT support experts, with about 3 - 5 years of experience).

Even with that, you're left at the mercy (and knowledge bank) of the team. That's clearly not the best investment of your resources.

You need an IT support partner that you can 100% depend on

There's a big difference between a "vendor" and a "partner." Your mid-sized business doesn't need a vendor that requires hand-holding; you need a partner that delivers...
01
.

Right on-time, every time!

When you need support, you need it immediately, not in a couple of hours. If the IT team you rely on is unreliable, your processes are in trouble.

02
.

Proactively ensure you stay secure

Every IT company talks about cybersecurity, but only a few have the infrastructure the PROACTIVELY ensure that you're hack-proof.

03
.

Has a SPOTLESS track record

3rd party verifiable reviews are crucial, especially from clients that have been with an IT support team for years - now that's a reputation.

04
.

Can meet ALL your IT needs

You want everything managed seamlessly with one team you can bank on. The solution then becomes a team of seasoned experts.

With DivergeIT, you get IT all...

Raising the bar since 2001!

We started DivergeIT with one goal in mind, to empower businesses with real-time security, support, and clarity in their IT systems. Over the years, we have achieved all that and more.

It's a sad realization that most MSPs out there are glorified break-fix shops, constantly waiting for a new problem to break out before driving glamorously to the scene, a solid 6 hours after the incident.

We believe in being on top of the situation, so much so that we resolve issues before they become problems for your El Segundo business. (using our proprietary RITIS™ solution).

And if you ever need assistance with any aspect of IT, we have a record of responding within 1-minute and resolving issues within the hour. We've maintained this standard for over 20 years!

We've grown amazingly over this period, and it's really been based on the care and attention we provide to every. single. client. We'll never be the guys that got national recognition and then stopped caring, our recognition is built on how much we care.

You deserve better.

THIS IS FOR BUSINESS EXECUTIVES WHO

1

Are tired of their companies being treated poorly by IT providers who clearly no longer have the capacity to cope with their growing demands

2

Have a team of 40 - 500 staff (onsite and remote)

3

Have had it with constantly facing one IT issue or the other, without an apparent solution in view

4

Value speed, in-depth expertise, and the possibility of avoiding IT issues all together and getting assistance immediately

If you meet these four (4) criteria, what you are about to look at could radically change your business

Time flies. Our first partners have stuck with us for more than 20 years.

"DivergeIT has been our go-to digital and online partner for over 15 years across three different companies, providing us with around-the-clock support, cutting-edge technical knowledge, and business efficiency in the media industry, and we admire the way they have built their business and the service they provide."

Nigel Sinclair

Principal, White Horse Pictures

"I can confidently say that DivergelT sets a benchmark in customer service. Their expertise coupled with their supportive approach makes them stand out among service providers in this industry."

Samer Odeh

Director of IT, Harvard MedTech

“I highly recommend DivergeIT.  They’ve been our IT provider for 5 years and continue to exceed our service level expectations by every measure."

Peter Gondek

Controller, Systems Technology, Inc

"We chose DivergeIT to manage our corporate IT so we can maintain complete focus on running our core business."

David Erickson

CEO, Carrierx
Founder, Freeconferencecall

"Before DivergeIT, valuable parts of my day were used for IT issues and now I’m able to focus solely on growing & managing my business while leaving all the IT issues to them."

Eric Maier

CEO, CA Unified Service Providers

“DivergeIT perfectly augments our internal IT team with specialized subject matter experts, high-quality managed services, and well-scoped project consulting."

Charles Sims

CTO, United Talent Agency

"In this world of specialization, outsourcing to DivergeIT is one of the best decisions we have made, which has freed us up to focus on what we do best."

Greg Hansen

CEO, Transamerican Escrow Company

"For over 10 years I’ve relied on DivergeIT to completely manage all of our IT systems and they have never let me down, which isn’t easy in our industry."

Alex Brunner

COO, Exclusive Media

“One of DivergeIT’s greatest strengths is their ability to provide outstanding customer service while completely supporting our Information Technology Systems."

Darren Kavinoky

Owner, Kavinoky Law Firm

“Our attorneys and staff don’t ever have to stress about any down time.  The team at DivergeIT has us working smoothly and seamlessly every day. No IT loss-time equates to maximum efficiency for our clients!”

Linda A.

Attorney, Artiano & Associates

"We had an excellent time working with the DivergeIT Team! The team produced an amazing AI tool that is going to maximize our team's efficency."

Gary Rivera

CEO, Creative Design Group

"In all my 20 years of working with IT experts, I've never worked with a company that's as proactive about security as DivergeIT is. Making their assessment available to the public for free is mind-blowing and a testament to how passionate they are about cyber security."

Kelly Patchett

Partner & COO, 8020 Consulting

"DivergeIT has been an excellent partner for The Klabin Company. Their team is responsive, knowledgeable, and always goes the extra mile to ensure our systems run smoothly. They provide top-notch IT support and consistently deliver high-quality service. Highly recommend!"

Darrell Schulz

"When we sold our nationwide business DivergeIT was a great IT resource for us. They conducted a complete IT health assessment for us making our buyer feel confident that our IT environment was safe. This was an essential part of our acquisition. Highly recommend talking to this team of engineers. They are also very fairly priced."

Bijan Roshangah

"I recently had the pleasure of experiencing outstanding service at DivergeIT. From the moment I walked in, I was greeted warmly by the staff, who went above and beyond to ensure my comfort and satisfaction throughout my visit. The attention to detail and personalized care truly stood out. Not only was the service prompt and efficient, but the staff also took the time to anticipate my needs, making me feel valued as a customer."

Erin Acheampong-Nguyen

"We take data security very seriously, and though we felt we had a lot of good protocols in place we hired DivergeIT to help us really tighten things up.  They customized their approach to our needs and were able to very surgically and efficiently help us do just that.  Many thanks to the team at DivergeIT."

Bedrock Fiduciaries

"DivergeIT has been an amazing compliment to our business' IT initiatives. Eager to explore and embrace the new era of Generative AI, our company searched for a partner to help us understand Generative AI and how our company can utilize it. Many SMB IT providers have yet to embrace AI, but DivergeIT have become versant and leaders in the space.
The solutions that DivergeIT created have now become ubiquitous for our team. If you want to get your company ready for the future of work, DivergeIT is the IT provider for you."

Creative Design Group, Inc.

"DivergeIT has been a game changer for us. Their skilled professionals tailor solutions to meet unique client needs, fostering long-term, trust-based partnerships."

Scotty Carper

"When I needed my IT project completed in a timely manner and wanted to make sure it was done properly, DivergeIT came through. They were prompt, professional and fair every step of the way."

Sahar Shahabi

"DivergeIT has been a vital partner for our organization for years. Stellar service and expertise!"

WC Hopkins

"DivergeIT was quick to respond to our compliance needs and get us setup to pass our audit quickly! Great customer service and a talented team of engineers!!"

little “Little Trendsetter” trendsetter

"If you value your business IT and security, then DivergeIT is your IT partner. Unparalleled speed and service. Transparency into your IT environment so you can hold them accountable. I feel like a rockstar business with DivergeIT as our IT department!"

Suren Sagadevan

"Super insightful and beneficial to my business decisions!"

Negar Fariman

"DivergeIT responds quickly and their technicians jump in and get my issues solved immediately!  Highly recommend!"

Pamela Acosta Marquardt

"The team is always quick to respond and fulfill my requests."

Robert Praul

"Excellent, fast, and friendly service."

Richard Polichetti

"Extremely helpful and made the process simple."

Remi Wallace

"DivergeIT helped my office migrate to a cloud system and their team was fantastic. Our project was completed flawlessly, on time, and on budget. They keep our data safe and secure and have been extremely quick to help when we need it. Couldn't be happier with their service and support!"

Graham Hebson

"I had the pleasure of working with Suren and Ben at DivergeIT. Not only are these guys highly professional and know what they’re doing, they genuinely care about their clients and helping them. If your business is looking for IT expertise and people that care about your company and your success, you cannot go wrong with these guys. Cannot recommend them more!"

Lauren Pietsch

"DivergeIT's help desk is always very supportive and responsive, even when I don't know what I am talking about. Making is more difficult to diagnose system's issues. The team is very friendly and often offers alternatives if I am having difficulty finding an application solution. I would recommend the DivergeIT team without reservation."

Carmen Barbee

"I have been thoroughly impressed with the services provided by Diverge IT. Their team is incredibly knowledgeable and always available to assist with any technical issues, no matter the time of day. Their commitment to customer service is unparalleled, and they have consistently gone above and beyond to ensure our IT systems run smoothly. I highly recommend Diverge IT to any organization looking for reliable and cutting-edge IT support. Their expertise and dedication make them a standout in the industry."

star zomorrodian

"DivergeIT was a big part of my success. Without their IT support we could have never gotten to where are now with out IT infrastructure."

Matti Roshangah

"Excellent service!"

Jim Lambert

"Recently made the transition to DivergeIT and very happy with the entire process."

Scott Magee

"Prompt friendly help for computer issues."

Jim Ferguson

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IT services Brickell

Key features of our services

Managed IT services

Tech support

Cloud solutions

Cybersecurity solutions

Strategic IT planning

On-site services

IT Support Companies in Los Angeles
IT's in our nature

Award-winning IT support, with a personal touch

We understand that IT problems can be incredibly frustrating and time-consuming, and that's why we've created RITIS™, our proprietary real-time reporting tool. RITIS™ allows us to prevent more problems and respond faster than our competitors, ensuring that your business can keep moving forward. 

Our team of certified engineers has over 325 years of combined experience, and we're experts in the Microsoft enterprise ecosystem. We're also proud to have some of the fastest response times in the industry (under 1 minute). One of the many things our clients comment on is that we go "over and beyond" to ensure they're consistently satisfied.

This is reflected in our consistently high customer satisfaction ratings of over 98.4%. We've also had the highest Microsoft Solutions Partner status for 15 years running. We're rated as the #2 MSP in Greater Los Angeles and #24 MSP in the USA (by Cloudtango). These are all owing to how well we care for our clients. We put the 'service' in managed services.

Talk to an Expert
The DivergeIT difference...

Here's how we "go above and beyond" with IT support

01
.

Expertise in
Your Industry

We've been at IT for 25 years. That means exact-fit solutions for your industry, quicker than you know! Our team has over 300 years of combined experience, it's safe to say we don't need any hand holding. Some of our top industries are Media & Entertainment, Finance & Insurance, Legal, and Logistics.

02
.

R I T I S™ (Realtime
IT Intelligence System)

RITIS™ is DivergeIT’s proprietary secret sauce, which helps business leaders and IT leaders succeed together more efficiently than any other MSP. Have real-time insight into your IT status and stay confident that we're proactively ensuring your security, compliance, and productivity. IT's in our nature!

03
.

Cyber Security
& Compliance Competency

We are AICPA SOC-2 for Service Organizations Compliant, leveraging a 24/7/365 Security Operations Center and a CSIRT team. From Real-Time Security Alerting & Active Remediation to Advanced Security Automation & Real-Time Reporting, we leave no stone unturned in bulletproofing your business IT.

04
.

1-Minute
Response Rate

Making you wait for anything gives us the heebie-jeebies. 99.7% of the time, we successfully pick up our clients' calls in under 1 minute. We understand that when you call for help, you need it right away. So while we proactively make everything work so well that you rarely need to call, we're Johnny on the spot for you.

05
.

1-Hour
Resolution Rate

Are you used to IT problems dragging on? There's nothing more frustrating at the office than waiting indefinitely for an IT issue to be fixed. Because we have industry-specific expertise, we are able to handle 19 out of 20 problems within 1 hour. Different? Absolutely! We take pride in being DIVERGENT.

06
.

Nationally Recognized
IT Support & Security

It's been an honor to be recognized for our hard work over the years. We've been recognized as the #24 managed IT service and security provider in the US and #2 in LA. But what's more exciting is that this isn't some conferred honor; all our clients also think so. We get 5-star reviews from 98.7% of our clients.

Invest in worry-free tech

Say Goodbye to IT Headaches Today

You don't need another vendor. You need a partner with a rich expertise in your industry. One that would only provide answers, not questions. One that can solve your IT issues before they become costly problems for your El Segundo business.

That's the DivergeIT team in a nutshell. Also, our headquarters is right by you, so you can be sure that we won't leave you high and dry (or contract white-labeled technicians to cater to you) if you ever need onsite support. We'll support you ourselves!

Our reputation is beyond precious to us; all the recognition we've gotten in the Torrance Chamber of Commerce and across 25 states in the US is tied to the fact that we constantly wow all our clients.

We can do the same for you. Get the ball rolling by clicking the yellow button below...

Talk to an Expert

What happens next?

You click “Talk to an Expert”

Let us know how we can help by filling in the form at the bottom of the page

We get on a discovery call to be 100% sure that we are a perfect fit working together

We answer any IT questions/ concerns you may have

We schedule an IT strategy session to assess your current IT needs

We custom-create a unique IT plan for your business

Upon your approval, you pass us the keys and go through our seamless onboarding process

We make you IT environment work like a well-oiled machine

You experience "the best IT support you have ever had"

We impress you month after month, to keep the partnership thriving

Richard Chun

CTO, Montecito Bank & Trust

"We wanted an IT partner that was big enough to be the best, but also small enough to care about us and make us a priority and I feel very happy with our decision to partner with DivergeIT.

RITIS has been a game changer for my business by aggregating all my data in real-time from my infrastructure, Microsoft 365, and accounts, enabling me to meet audit and compliance requirements and make intelligent business decisions, giving me a big boost in confidence."

Find out if we're a fit!

Your El Segundo business deserves IT support that is on time, all the time...

 Don't wait another day to solve your IT headaches. Experience the difference that comes with partnering with the #24 IT support in the country.

If you'd appreciate 1-minute responses and 1-hour resolutions on average (amongst other benefits) fill out this form and hit Submit.

Looking forward to making IT work for your business!

Fill out the form now

Disclaimer: We do our best work with businesses that have 50 to 500 employees. If that's you, kindly fill out the form now...

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