Overview of managed IT services in Franklin TN helping businesses operate smoothly
Charles Sims

CTO, United Talent Agency

"DivergeIT adds significant value to our internal IT team in the areas of Network Management and Microsoft Cloud  design, deployment, and management experts."

1-minute average response time for all requests

1-hour resolution time as a result of our expertise

98.7% satisfaction rate, our clients always refer us!

99.8% higher performance than other MSPs

Secure and efficient managed IT solutions trusted by Franklin businesses for growth
Managed IT Services Franklin

Managed IT services in Franklin​ that work like part of your team

Franklin, TN, is home to thriving small and mid-sized businesses—but many struggle with unreliable tech, slow support, and rising IT costs. That’s where we come in.

With our managed IT services for Franklin​ companies, you get fast, friendly help that keeps systems secure and teams productive. We respond within minutes, resolve issues fast, and operate as a true extension of your business.

Managed IT Services Franklin

Comprehensive IT services tailored for your business

Whether you're growing your in-house IT capabilities or starting from scratch, our full suite of managed IT services is designed to meet your unique business needs.

From strategic planning and compliance to cybersecurity and modern communication tools, we provide the expertise and technology to keep your operations secure, efficient, and future-ready. Explore our key service offerings below.

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Managed IT Services Franklin

Why do Franklin businesses choose us?

We deliver fast, friendly, and reliable IT support that keeps your business moving.

Tailored managed IT services designed to meet unique business needs

Faster response times

We guarantee rapid response times that keep your teams moving. Most issues are handled in under an hour, so your team stays focused.

Lower IT costs

We cut unnecessary IT costs while boosting overall performance. You’ll only pay for what you need—no bloated packages or surprise fees.

Better business growth

We drive real business growth through smart, scalable IT. Our solutions grow with you, so you’re never stuck with outdated systems.

Personalized service

You get personalized, high-level service tailored to your business. We listen, learn your goals, and build IT around your needs.

Smarter tech decisions

Our vCIO services help you plan ahead. We guide you with expert advice so your tech always supports your business goals.

Peace of mind

24/7/365 monitoring & support means we’re always watching your systems. You sleep better knowing we’ve got your back.

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Managed IT Services Franklin

What sets our IT support apart

Every smooth operation starts with reliable systems. Here’s how we deliver IT support that makes a real difference:

Help desk support that’s fast and human

Cloud services built for access and agility

Enterprise-grade backup and recovery

Remote support that works like we’re on-site

IT systems designed around you

Seamless communication solutions

Reasons Franklin businesses prefer our managed IT services and support
Managed IT Services Franklin

Industries we serve in Franklin

We support small businesses across Franklin with IT solutions tailored to their industry.
Managed IT solutions customized for various industries in Franklin TN

IT solutions for entertainment & media

Creative work needs speed, security, and zero interruptions. We power your production with high-performance systems, reliable data protection, and seamless workflows that keep your projects moving.

Financial services IT support

Trust and compliance are everything. We help financial firms protect sensitive data, prevent fraud, and stay aligned with ever-changing regulatory standards.

Government IT services

From local departments to state agencies, we deliver secure infrastructure, responsive help desk support, and scalable solutions that keep government operations running smoothly.

Insurance managed services

We support your claims, policies, and client communications with IT systems designed for speed, accuracy, and security—so nothing slows your team down.

Logistics and supply chain IT

Keep deliveries on time and operations in sync with tech that tracks inventory, secures your data, and connects your entire logistics ecosystem.

Managed IT for healthcare

Your focus should be on patients—not tech issues. We handle secure infrastructure, HIPAA compliance, and application access so your team can deliver the care that matters.

Legal IT services

We support law firms with secure cloud access, document protection, and responsive IT support—so attorneys can stay focused on their clients and cases.

IT support for manufacturing

We keep your shop floor connected and productive with dependable systems, stable networks, and proactive cybersecurity built for manufacturing environments.

IT for nonprofits

Stretch your resources further with affordable, reliable IT that helps you communicate, fundraise, and deliver your mission—securely and efficiently.

Sports and recreation IT solutions

Whether you manage a gym, league, or sports organization, we create tech systems that handle registrations, fan engagement, and internal operations—all with built-in security.

Unique features that make our IT support services stand out
Managed IT Services Franklin

What you’re getting with us

You get more than just tech support—you get peace of mind. We improve your operational efficiency without adding extra headcount. We drive real business growth through smart, scalable IT. We maximize your IT investment for the highest ROI possible. You get personalized, pro-level service tailored to your business.

We guarantee rapid response times that keep your teams moving. We cut unnecessary IT costs while boosting overall performance. Whether you have 25 or 500+ users, we deliver super-fast response times, proactive, personalized service, reliable IT systems with minimal downtime, and a strategic, trusted advisory relationship.

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Managed IT Services Franklin

Certifications and partnerships that show our expertise

We’re proud to be a Microsoft Certified Solutions Partner in Modern Work (Enterprise & SMB), Infrastructure, and Azure. We’re also AICPA SOC-2 compliant, a Cisco Certified Partner, and certified by Google, Apple, Dell, and HP. Our engineers hold more than 30 Microsoft certifications, ensuring you get expert-level support every time.

Certifications and technology partnerships showcasing our IT expertise
Awards and recognitions earned by our managed IT services company
Managed IT Services Franklin

Awards and recognition we’ve earned

We’ve been ranked #3 in Los Angeles by Cloudtango five years in a row, named a Top MSP in the USA by UpCity, and recognized by Clutch for delivering real results.

We’re a Microsoft Certified Solutions Expert, a Microsoft 365 Enterprise Administrator Expert, and a top-tier Microsoft Cloud Solution Provider. From Azure Rainmaker Awards to being ranked #24 MSP in the USA, we’re proud to be trusted by businesses just like yours.

Managed IT Services Franklin

What our clients say

Client testimonials and feedback about our managed IT services
Suzanne Lerner
Co-Founder, Michael Stars
Our IT partner for over 15 years!

"DivergeIT has been our IT partner for over 15 years.  They are exceptional managers of our IT environment, and they’ve been in  sync with our business goals every step of the way"

Client
Nigel Sinclair
Principal, White Horse Pictures
Our go-to digital and online partner

"DivergeIT has been our go-to digital and online partner for over 15 years across three different companies, providing us with around-the-clock support, cutting-edge technical knowledge, and business efficiency in the media industry, and we admire the way they have built their business and the service they provide."

Client
Samer Odeh
Director of IT, Harvard MedTech
DivergelT sets a benchmark in customer service

"I can confidently say that DivergelT sets a benchmark in customer service. Their expertise coupled with their supportive approach makes them stand out among service providers in this industry."

Client
Peter Gondek
Controller, Systems Technology, Inc
IT provider for 5 years!

“I highly recommend DivergeIT.  They’ve been our IT provider for 5 years and continue to exceed our service level expectations by every measure."

Ready for managed IT services in Franklin​?

Call 310-765-7200 (main) or 877-577-9224 (sales), or email sales@divergeit.com to get started today.
Satisfaction guarantee details including fast response and resolution times
Managed IT Services Franklin

Our satisfaction guarantee

We back our work with a 1‑minute average response time, same-hour resolution on most issues, 24/7 infrastructure monitoring, and month‑to‑month flexibility with no long-term contracts. Your satisfaction is our top priority.

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Managed IT Services Franklin

Giving back to Franklin’s future

Proudly supporting Boys & Girls Clubs of Los Angeles Harbor, we provide IT support and create career pathways for youth through internships and training programs. We believe early exposure to tech can lead to a stable, fulfilling future.

Community involvement and youth tech training initiatives supported by our company
Managed IT Services Franklin

Want managed IT services in Franklin​ that just work?

Let’s talk. We’ll respond fast and show you how simple IT can be.

Expert troubleshooting solutions to keep your business running smoothly.

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Managed IT Services Franklin

Frequently asked questions

What are the benefits of managed IT services in Franklin​ for small businesses?

How can managed IT services in Franklin​ help reduce downtime?

Why choose managed IT services in Franklin​ instead of hiring in-house?

What makes your IT support in Franklin​ different?

Do your IT solutions in Franklin​ include cybersecurity?

Can your IT services in Franklin​ grow with my company?