Nigel Sinclair

Principal, White Horse Pictures

"DivergeIT has been our go-to digital and online partner for over 15 years across three different companies, providing us with around-the-clock support, cutting-edge technical knowledge, and business efficiency in the media industry, and we admire the way they have built their business and the service they provide."

Stop plugging leaks in your IT ship

In these tough economic times, managing IT expenses is more critical than ever for business owners like you. The constant hiring, training, and retaining of an in-house IT team can feel like you're trying to plug a ship that's already sinking. 

It's frustrating, time-consuming, and financially draining. Moreover, the costs are simply staggering. Did you know that hiring a full-time IT professional can cost upwards of $100,000 per year? 

That's not even accounting for employee benefits, equipment, training, and downtime. Now, imagine that expense multiplied across an entire team. Additionally, you bear the brunt of mitigating turnover and filling knowledge gaps when key staff members leave. 

Not to mention, managing compliance issues and ensuring robust security can become an absolute nightmare. 

In-house VS outsourcing

Let’s paint a clearer picture, shall we?

Sadly, this is the reality for most mid-sized businesses. But here's the good news - it doesn't have to be your reality.

Hiring in house VS getting an MSP

**Salaries are sourced from Salary.com, only the minimum value is used. MSP prices would vary based on the number of staff to cater for.

Years of experience

An average in-house IT department will have around 20 years of experience combined. For perspective, DivergeIT has 315 years of combined experience - IT is all we do!

Imagine paying 10 times more for 10% of the IT expertise

There's a better way

Leave your IT issues behind, say goodbye to inefficient IT

Are IT issues causing you sleepless nights? Are you tired of dealing with IT providers who fall short of your expectations? It's time to make a change. At DivergeIT, we understand the frustrations you face when it comes to maintaining your IT infrastructure. We empathize with the management complications, excessive costs, and inefficiencies that often plague businesses like yours.

Imagine a world where IT problems are a thing of the past. A world where you can focus on growing your business instead of wasting time and money on ineffective IT solutions. We’re here to turn that vision into reality. We offer expert IT support and services that outperform 99.8% of our competitors. With a customer satisfaction rate of over 98%, we have the track record to back it up.

Speak to an Expert
IT's in our nature

DivergeIT: Turning your IT headaches into success stories

Back in 2002, two friends, Jim Lambert and Jarrod Koch, identified a core problem plaguing businesses - the lack of a comprehensive, real-time reporting system. This problem sowed seeds of miscommunication between business leaders and IT leaders, leading to inefficiencies and missed opportunities. To bridge this gap, they conceived a solution, and DivergeIT was born.

 Armed with our proprietary real-time reporting tool, RITIS™, we started our journey to make businesses operate smoother than ever before. We recognized that businesses needed more than just a band-aid for their IT issues; they needed strategic, comprehensive solutions tailored to their unique challenges. We vowed to deliver precisely that.

 Over the years, DivergeIT has grown from being just an idea to becoming one of the top MSPs in the country (number 24 to be precise). We have successfully served businesses in 28 states and counting. 

We're redefining IT support

With results to show for IT...

1-minute

Average response time for all requests.

1-hour

Resolution time as a result of our expertise

25 yrs

Of top-tier IT solutions

Top 1%

Microsoft Partner for 15 years

#2

IT services company in Greater LA

#24

MSP in the USA

98.7%

Satisfaction rate, our clients always refer us!

99.8%

Higher performance than other MSPs.

divergent...
Why DivergeIT?

10 outstanding reasons DivergeIT is your best choice in IT support

01

1-minute response time

We've set an industry-leading standard with a 1-minute response time. We'll acknowledge and address your IT concerns immediately, minimizing workflow disruption.

02

1-hour resolution time

We have a track record of resolving most issues within just one hour. Our commitment to quick and efficient service keeps your operations smooth and reliable.

03

98.7% customer satisfaction rate

One common thing our clients say they appreciate us for is how we go "above and beyond" to meet and exceed their expectations.

04

24/7/365 managed IT and cybersecurity services

We offer round-the-clock managed IT and cybersecurity services. No matter the time of day or night, we'll ensure your business operations are secure and uninterrupted.

05

Real-Time IT Intelligence with RITIS™

Our proprietary Real-time IT Intelligence System (RITIS™) provides instant insights into your system's status, empowering rapid decision-making and enhanced operational control.

06

Root cause analysis commitment

We are not just about fixing problems. Our commitment is to identify and resolve the root causes of your IT issues to prevent them from recurring.

07

Top 2 IT support in Greater Los Angeles

Ranked as the No. 2 IT support provider in Greater Los Angeles, we are recognized for our superior service quality and expertise in one of the nation’s most competitive markets.

08

Ranked No. 24 MSP in the USA

As the 24th ranked MSP nationwide, we stand out among thousands for our comprehensive IT and cybersecurity services, proving our leadership and excellence in the industry.

09

15 consecutive years as top 1% Microsoft partner

For over fifteen years, we've been in the top 1% of Microsoft Partners worldwide. This recognition showcases our deep expertise in Microsoft solutions.

10

Top 25 Azure partner in the USA

We are recognized as one of the top 25 Azure partners in the USA. Our capability to deliver cutting-edge cloud solutions that scale and perform is undisputed.

11

Customized IT roadmaps for business alignment

No cookie-cutter here. We work closely with our clients to develop customized IT roadmaps that align with their business goals, ensuring long-term success and optimal returns.

12

Comprehensive regulatory compliance solutions

As specialists in industries with stringent regulatory requirements, we provide comprehensive solutions that ensure your business stays compliant with all necessary regulations.

No team? No problem.

Ditch the in-house IT hassle, and thrive even in a recession!

At DivergeIT, we don't just provide IT services; we offer tailored, comprehensive solutions to your IT woes. We are your trusted partners, dedicated to helping your business thrive amidst any economic landscape.

We understand the specific struggles mid-sized businesses face with IT. Our deep knowledge of the Microsoft enterprise ecosystem, combined with our commitment to excellence, makes us the ideal partner for your business.

Whether you're dealing with turnover, lack of subject matter expertise, compliance issues, or underperformance from your current MSP, we've got your back. Let us be your guiding light in the world of IT. Our satisfied clients have a thing or two to say about our IT support service. Hear from them yourself...

Talk to an Expert

Time flies. Our first partners have stuck with us for more than 20 years.

"DivergeIT has been our IT partner for 15 years. They’ve been in-sync with our business goals and IT needs every step of the way. I don’t stress about IT anymore."

Suzanne Lerner

Co-founder, Michael Stars

“I highly recommend DivergeIT.  They’ve been our IT provider for 5 years and continue to exceed our service level expectations by every measure."

Peter Gondek

Controller, Systems Technology, Inc

“Our attorneys and staff don’t ever have to stress about any down time.  The team at DivergeIT has us working smoothly and seamlessly every day. No IT loss-time equates to maximum efficiency for our clients!”

Linda A.

Attorney, Artiano & Associates

"We chose DivergeIT to manage our corporate IT so we can maintain complete focus on running our core business."

David Erickson

CEO, Carrierx
Founder, Freeconferencecall

"Before DivergeIT, valuable parts of my day were used for IT issues and now I’m able to focus solely on growing & managing my business while leaving all the IT issues to them."

Eric Maier

CEO, CA Unified Service Providers

“DivergeIT perfectly augments our internal IT team with specialized subject matter experts, high-quality managed services, and well-scoped project consulting."

Charles Sims

CTO, United Talent Agency

"In this world of specialization, outsourcing to DivergeIT is one of the best decisions we have made, which has freed us up to focus on what we do best."

Greg Hansen

CEO, Transamerican Escrow Company

"For over 10 years I’ve relied on DivergeIT to completely manage all of our IT systems and they have never let me down, which isn’t easy in our industry."

Alex Brunner

COO, Exclusive Media

“One of DivergeIT’s greatest strengths is their ability to provide outstanding customer service while completely supporting our Information Technology Systems."

Darren Kavinoky

Owner, Kavinoky Law Firm

IT services Brickell

Key features of our services

Managed IT services

Tech support

Cloud solutions

Cybersecurity solutions

Strategic IT planning

On-site services

IT Support Companies in Los Angeles

Here's a glimpse of what you can expect from us...

Grow without glitches

1-minute responses & 1-hour resolutions!

Every minute counts, and we understand that all too well. Downtime due to IT issues can not only disrupt your operations but also result in lost revenue, missed opportunities, and reduced customer satisfaction. That's where DivergeIT's One-Minute Responses & One-Hour Resolutions come in.

In the end, our goal is to minimize your downtime, keep your operations running smoothly, and ensure you can focus on what you do best: running your business. We understand the urgency and cost of IT problems, and that's why we commit to an incredibly fast response time:

One-minute responses
One-hour resolutions
Fully managed IT

Managed IT services: effortless control, exponential growth

The strength of your IT operations can make or break your business. With DivergeIT's Managed IT Services, gain effortless control over your IT landscape, paving the way for exponential business growth.

Fully managed
Co-managed with 365 administration:
End-user support
Bullet-proof IT

Cybersecurity services: Robust protection

Our Cybersecurity Services, enhanced by our proprietary tool, RITIS, offer your business a robust shield against these evolving threats while providing you with real-time insights.

24/7/365 security operations center & CSIRT team
Real-time security alerting & active remediation
Intrusion detection & event correlation
Step into the future

Cloud services: unleashed flexibility, boundless potential

In today's dynamic business environment, flexibility is not just an asset—it's a necessity. DivergeIT's Cloud Services are more than just technology offerings—they are catalysts for transformation, enabling your business to be more flexible, resilient, and forward-thinking.

Cloud migration
Cloud infrastructure design
Deployment and management
Stay up and running!

Business continuity & disaster recovery: Reliable stability

The resilience of your business in the face of unforeseen circumstances is crucial. DivergeIT's Business Continuity & Disaster Recovery Services ensure your business can weather any storm with minimal disruption, and, should disaster strike, recover swiftly and seamlessly.

Backup and restore
Disaster recovery planning and execution
Invest in worry-free tech

Network infrastructure: seamless connectivity, unmatched performance

Ensuring your business operations run smoothly and efficiently, DivergeIT's Network Infrastructure services provide you with seamless connectivity and unmatched performance. Leveraging our vast experience, we create and manage networks that are designed to meet the unique needs of your business while facilitating growth.

Network design
Deployment
Management

Richard Chun

CTO, Montecito Bank & Trust

"We wanted an IT partner that was big enough to be the best, but also small enough to care about us and make us a priority and I feel very happy with our decision to partner with DivergeIT.

RITIS has been a game changer for my business by aggregating all my data in real-time from my infrastructure, Microsoft 365, and accounts, enabling me to meet audit and compliance requirements and make intelligent business decisions, giving me a big boost in confidence."

Find out if we're a fit!

Escape the IT nightmare today

In these uncertain economic times, DivergeIT promises to be your rock. With an unwavering commitment to your success, we deliver world-class IT services that weather any storm. We understand that in your business, every minute counts. That's why our expert team is primed for a 1-minute response time, 24/7/365, resolving issues in just one hour.

Invest in DivergeIT for a recession-proof strategy that promotes business growth even amidst economic downturns. With us, you gain more than an IT partner. You gain a resilient alliance that will stand steadfast, ensuring your business continues to thrive, no matter the economic climate.

Ready to navigate these turbulent waters with a trusted IT partner at your helm? Choose DivergeIT. With us, your business stays resilient, adaptable, and prepared for the future, come what may. With DivergeIT, you're not just surviving the storm, you're mastering it.

Get started

Does it sound like we might be a good fit?

In that case, send us a note (do it now)! We would love to meet you. And even if we don't collaborate immediately, we'll already get to know each other.

Fill out the form now

Disclaimer: We do our best work with businesses that have 50 to 500 employees. If that's you, kindly fill out the form now...

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