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Isn't it time you demanded more from your IT budget? As one of the top 25 IT support teams in the US, we provide mid-sized businesses with swift, expert, and recession-proof support…
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Principal, White Horse Pictures
"DivergeIT has been our go-to digital and online partner for over 15 years across three different companies, providing us with around-the-clock support, cutting-edge technical knowledge, and business efficiency in the media industry, and we admire the way they have built their business and the service they provide."
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In these tough economic times, managing IT expenses is more critical than ever for business owners like you. The constant hiring, training, and retaining of an in-house IT team can feel like you're trying to plug a ship that's already sinking.
It's frustrating, time-consuming, and financially draining. Moreover, the costs are simply staggering. Did you know that hiring a full-time IT professional can cost upwards of $100,000 per year?
That's not even accounting for employee benefits, equipment, training, and downtime. Now, imagine that expense multiplied across an entire team. Additionally, you bear the brunt of mitigating turnover and filling knowledge gaps when key staff members leave.
Not to mention, managing compliance issues and ensuring robust security can become an absolute nightmare.
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**Salaries are sourced from Salary.com, only the minimum value is used. MSP prices would vary based on the number of staff to cater for.
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An average in-house IT department will have around 20 years of experience combined. For perspective, DivergeIT has 315 years of combined experience - IT is all we do!
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Are IT issues causing you sleepless nights? Are you tired of dealing with IT providers who fall short of your expectations? It's time to make a change. At DivergeIT, we understand the frustrations you face when it comes to maintaining your IT infrastructure. We empathize with the management complications, excessive costs, and inefficiencies that often plague businesses like yours.
Imagine a world where IT problems are a thing of the past. A world where you can focus on growing your business instead of wasting time and money on ineffective IT solutions. We’re here to turn that vision into reality. We offer expert IT support and services that outperform 99.8% of our competitors. With a customer satisfaction rate of over 98%, we have the track record to back it up.
Back in 2002, two friends, Jim Lambert and Jarrod Koch, identified a core problem plaguing businesses - the lack of a comprehensive, real-time reporting system. This problem sowed seeds of miscommunication between business leaders and IT leaders, leading to inefficiencies and missed opportunities. To bridge this gap, they conceived a solution, and DivergeIT was born.
Armed with our proprietary real-time reporting tool, RITIS™, we started our journey to make businesses operate smoother than ever before. We recognized that businesses needed more than just a band-aid for their IT issues; they needed strategic, comprehensive solutions tailored to their unique challenges. We vowed to deliver precisely that.
Over the years, DivergeIT has grown from being just an idea to becoming one of the top MSPs in the country (number 24 to be precise). We have successfully served businesses in 28 states and counting.
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With results to show for IT...
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At DivergeIT, we don't just provide IT services; we offer tailored, comprehensive solutions to your IT woes. We are your trusted partners, dedicated to helping your business thrive amidst any economic landscape.
We understand the specific struggles mid-sized businesses face with IT. Our deep knowledge of the Microsoft enterprise ecosystem, combined with our commitment to excellence, makes us the ideal partner for your business.
Whether you're dealing with turnover, lack of subject matter expertise, compliance issues, or underperformance from your current MSP, we've got your back. Let us be your guiding light in the world of IT. Our satisfied clients have a thing or two to say about our IT support service. Hear from them yourself...
"DivergeIT has been our go-to digital and online partner for over 15 years across three different companies, providing us with around-the-clock support, cutting-edge technical knowledge, and business efficiency in the media industry, and we admire the way they have built their business and the service they provide."
Principal, White Horse Pictures
"I can confidently say that DivergelT sets a benchmark in customer service. Their expertise coupled with their supportive approach makes them stand out among service providers in this industry."
Director of IT, Harvard MedTech
“I highly recommend DivergeIT. They’ve been our IT provider for 5 years and continue to exceed our service level expectations by every measure."
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Controller, Systems Technology, Inc
"We chose DivergeIT to manage our corporate IT so we can maintain complete focus on running our core business."
CEO, Carrierx
Founder, Freeconferencecall
"Before DivergeIT, valuable parts of my day were used for IT issues and now I’m able to focus solely on growing & managing my business while leaving all the IT issues to them."
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CEO, CA Unified Service Providers
“DivergeIT perfectly augments our internal IT team with specialized subject matter experts, high-quality managed services, and well-scoped project consulting."
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CTO, United Talent Agency
"In this world of specialization, outsourcing to DivergeIT is one of the best decisions we have made, which has freed us up to focus on what we do best."
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CEO, Transamerican Escrow Company
"For over 10 years I’ve relied on DivergeIT to completely manage all of our IT systems and they have never let me down, which isn’t easy in our industry."
COO, Exclusive Media
“One of DivergeIT’s greatest strengths is their ability to provide outstanding customer service while completely supporting our Information Technology Systems."
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Owner, Kavinoky Law Firm
“Our attorneys and staff don’t ever have to stress about any down time. The team at DivergeIT has us working smoothly and seamlessly every day. No IT loss-time equates to maximum efficiency for our clients!”
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Attorney, Artiano & Associates
"We had an excellent time working with the DivergeIT Team! The team produced an amazing AI tool that is going to maximize our team's efficency."
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CEO, Creative Design Group
"In all my 20 years of working with IT experts, I've never worked with a company that's as proactive about security as DivergeIT is. Making their assessment available to the public for free is mind-blowing and a testament to how passionate they are about cyber security."
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Partner & COO, 8020 Consulting
"DivergeIT has been an excellent partner for The Klabin Company. Their team is responsive, knowledgeable, and always goes the extra mile to ensure our systems run smoothly. They provide top-notch IT support and consistently deliver high-quality service. Highly recommend!"
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"When we sold our nationwide business DivergeIT was a great IT resource for us. They conducted a complete IT health assessment for us making our buyer feel confident that our IT environment was safe. This was an essential part of our acquisition. Highly recommend talking to this team of engineers. They are also very fairly priced."
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"I recently had the pleasure of experiencing outstanding service at DivergeIT. From the moment I walked in, I was greeted warmly by the staff, who went above and beyond to ensure my comfort and satisfaction throughout my visit. The attention to detail and personalized care truly stood out. Not only was the service prompt and efficient, but the staff also took the time to anticipate my needs, making me feel valued as a customer."
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"We take data security very seriously, and though we felt we had a lot of good protocols in place we hired DivergeIT to help us really tighten things up. They customized their approach to our needs and were able to very surgically and efficiently help us do just that. Many thanks to the team at DivergeIT."
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"DivergeIT has been an amazing compliment to our business' IT initiatives. Eager to explore and embrace the new era of Generative AI, our company searched for a partner to help us understand Generative AI and how our company can utilize it. Many SMB IT providers have yet to embrace AI, but DivergeIT have become versant and leaders in the space.
The solutions that DivergeIT created have now become ubiquitous for our team. If you want to get your company ready for the future of work, DivergeIT is the IT provider for you."
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"DivergeIT has been a game changer for us. Their skilled professionals tailor solutions to meet unique client needs, fostering long-term, trust-based partnerships."
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"When I needed my IT project completed in a timely manner and wanted to make sure it was done properly, DivergeIT came through. They were prompt, professional and fair every step of the way."
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"DivergeIT has been a vital partner for our organization for years. Stellar service and expertise!"
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"DivergeIT was quick to respond to our compliance needs and get us setup to pass our audit quickly! Great customer service and a talented team of engineers!!"
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"If you value your business IT and security, then DivergeIT is your IT partner. Unparalleled speed and service. Transparency into your IT environment so you can hold them accountable. I feel like a rockstar business with DivergeIT as our IT department!"
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"Super insightful and beneficial to my business decisions!"
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"DivergeIT responds quickly and their technicians jump in and get my issues solved immediately! Highly recommend!"
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"The team is always quick to respond and fulfill my requests."
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"Excellent, fast, and friendly service."
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"Extremely helpful and made the process simple."
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"DivergeIT helped my office migrate to a cloud system and their team was fantastic. Our project was completed flawlessly, on time, and on budget. They keep our data safe and secure and have been extremely quick to help when we need it. Couldn't be happier with their service and support!"
"I had the pleasure of working with Suren and Ben at DivergeIT. Not only are these guys highly professional and know what they’re doing, they genuinely care about their clients and helping them. If your business is looking for IT expertise and people that care about your company and your success, you cannot go wrong with these guys. Cannot recommend them more!"
"DivergeIT's help desk is always very supportive and responsive, even when I don't know what I am talking about. Making is more difficult to diagnose system's issues. The team is very friendly and often offers alternatives if I am having difficulty finding an application solution. I would recommend the DivergeIT team without reservation."
"I have been thoroughly impressed with the services provided by Diverge IT. Their team is incredibly knowledgeable and always available to assist with any technical issues, no matter the time of day. Their commitment to customer service is unparalleled, and they have consistently gone above and beyond to ensure our IT systems run smoothly. I highly recommend Diverge IT to any organization looking for reliable and cutting-edge IT support. Their expertise and dedication make them a standout in the industry."
"DivergeIT was a big part of my success. Without their IT support we could have never gotten to where are now with out IT infrastructure."
"Excellent service!"
"Recently made the transition to DivergeIT and very happy with the entire process."
"Prompt friendly help for computer issues."
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Every minute counts, and we understand that all too well. Downtime due to IT issues can not only disrupt your operations but also result in lost revenue, missed opportunities, and reduced customer satisfaction. That's where DivergeIT's One-Minute Responses & One-Hour Resolutions come in.
In the end, our goal is to minimize your downtime, keep your operations running smoothly, and ensure you can focus on what you do best: running your business. We understand the urgency and cost of IT problems, and that's why we commit to an incredibly fast response time:
The strength of your IT operations can make or break your business. With DivergeIT's Managed IT Services, gain effortless control over your IT landscape, paving the way for exponential business growth.
Our Cybersecurity Services, enhanced by our proprietary tool, RITIS, offer your business a robust shield against these evolving threats while providing you with real-time insights.
In today's dynamic business environment, flexibility is not just an asset—it's a necessity. DivergeIT's Cloud Services are more than just technology offerings—they are catalysts for transformation, enabling your business to be more flexible, resilient, and forward-thinking.
The resilience of your business in the face of unforeseen circumstances is crucial. DivergeIT's Business Continuity & Disaster Recovery Services ensure your business can weather any storm with minimal disruption, and, should disaster strike, recover swiftly and seamlessly.
Ensuring your business operations run smoothly and efficiently, DivergeIT's Network Infrastructure services provide you with seamless connectivity and unmatched performance. Leveraging our vast experience, we create and manage networks that are designed to meet the unique needs of your business while facilitating growth.
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CTO, Montecito Bank & Trust
"We wanted an IT partner that was big enough to be the best, but also small enough to care about us and make us a priority and I feel very happy with our decision to partner with DivergeIT.
RITIS has been a game changer for my business by aggregating all my data in real-time from my infrastructure, Microsoft 365, and accounts, enabling me to meet audit and compliance requirements and make intelligent business decisions, giving me a big boost in confidence."
In these uncertain economic times, DivergeIT promises to be your rock. With an unwavering commitment to your success, we deliver world-class IT services that weather any storm. We understand that in your business, every minute counts. That's why our expert team is primed for a 1-minute response time, 24/7/365, resolving issues in just one hour.
Invest in DivergeIT for a recession-proof strategy that promotes business growth even amidst economic downturns. With us, you gain more than an IT partner. You gain a resilient alliance that will stand steadfast, ensuring your business continues to thrive, no matter the economic climate.
Ready to navigate these turbulent waters with a trusted IT partner at your helm? Choose DivergeIT. With us, your business stays resilient, adaptable, and prepared for the future, come what may. With DivergeIT, you're not just surviving the storm, you're mastering it.
In that case, send us a note (do it now)! We would love to meet you. And even if we don't collaborate immediately, we'll already get to know each other.
Disclaimer: We do our best work with businesses that have 50 to 500 employees. If that's you, kindly fill out the form now...
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