Principal, White Horse Pictures
"DivergeIT has been our go-to digital and online partner for over 15 years across three different companies, providing us with around-the-clock support, cutting-edge technical knowledge, and business efficiency in the media industry, and we admire the way they have built their business and the service they provide."
In these tough economic times, managing IT expenses is more critical than ever for business owners like you. The constant hiring, training, and retaining of an in-house IT team can feel like you're trying to plug a ship that's already sinking.
It's frustrating, time-consuming, and financially draining. Moreover, the costs are simply staggering. Did you know that hiring a full-time IT professional can cost upwards of $100,000 per year?
That's not even accounting for employee benefits, equipment, training, and downtime. Now, imagine that expense multiplied across an entire team. Additionally, you bear the brunt of mitigating turnover and filling knowledge gaps when key staff members leave.
Not to mention, managing compliance issues and ensuring robust security can become an absolute nightmare.
**Salaries are sourced from Salary.com, only the minimum value is used. MSP prices would vary based on the number of staff to cater for.
An average in-house IT department will have around 20 years of experience combined. For perspective, DivergeIT has 315 years of combined experience - IT is all we do!
Are IT issues causing you sleepless nights? Are you tired of dealing with IT providers who fall short of your expectations? It's time to make a change. At DivergeIT, we understand the frustrations you face when it comes to maintaining your IT infrastructure. We empathize with the management complications, excessive costs, and inefficiencies that often plague businesses like yours.
Imagine a world where IT problems are a thing of the past. A world where you can focus on growing your business instead of wasting time and money on ineffective IT solutions. We’re here to turn that vision into reality. We offer expert IT support and services that outperform 99.8% of our competitors. With a customer satisfaction rate of over 98%, we have the track record to back it up.
Back in 2002, two friends, Jim Lambert and Jarrod Koch, identified a core problem plaguing businesses - the lack of a comprehensive, real-time reporting system. This problem sowed seeds of miscommunication between business leaders and IT leaders, leading to inefficiencies and missed opportunities. To bridge this gap, they conceived a solution, and DivergeIT was born.
Armed with our proprietary real-time reporting tool, RITIS™, we started our journey to make businesses operate smoother than ever before. We recognized that businesses needed more than just a band-aid for their IT issues; they needed strategic, comprehensive solutions tailored to their unique challenges. We vowed to deliver precisely that.
Over the years, DivergeIT has grown from being just an idea to becoming one of the top MSPs in the country (number 24 to be precise). We have successfully served businesses in 28 states and counting.
With results to show for IT...
Average response time for all requests.
Resolution time as a result of our expertise
Of top-tier IT solutions
Microsoft Partner for 15 years
IT services company in Greater LA
MSP in the USA
Satisfaction rate, our clients always refer us!
Higher performance than other MSPs.
At DivergeIT, we don't just provide IT services; we offer tailored, comprehensive solutions to your IT woes. We are your trusted partners, dedicated to helping your business thrive amidst any economic landscape.
We understand the specific struggles mid-sized businesses face with IT. Our deep knowledge of the Microsoft enterprise ecosystem, combined with our commitment to excellence, makes us the ideal partner for your business.
Whether you're dealing with turnover, lack of subject matter expertise, compliance issues, or underperformance from your current MSP, we've got your back. Let us be your guiding light in the world of IT. Our satisfied clients have a thing or two to say about our IT support service. Hear from them yourself...
Every minute counts, and we understand that all too well. Downtime due to IT issues can not only disrupt your operations but also result in lost revenue, missed opportunities, and reduced customer satisfaction. That's where DivergeIT's One-Minute Responses & One-Hour Resolutions come in.
In the end, our goal is to minimize your downtime, keep your operations running smoothly, and ensure you can focus on what you do best: running your business. We understand the urgency and cost of IT problems, and that's why we commit to an incredibly fast response time:
When you have an IT issue, you can't afford to wait around for help. At DivergeIT, we pledge to respond to your requests within a single minute. That means the moment you reach out to us, you'll be connected to an expert who can begin addressing your problem.
Resolving IT issues quickly is just as important as responding to them rapidly. With our One-Hour Resolution service, we work diligently to resolve most IT issues within just an hour of the initial report.
The strength of your IT operations can make or break your business. With DivergeIT's Managed IT Services, gain effortless control over your IT landscape, paving the way for exponential business growth.
Our full suite of managed services covers every aspect of your IT needs. With an impressive customer satisfaction rating of over 95%, we provide reliable IT services that have enabled businesses across 28 states to operate smoothly and efficiently.
As one of the top 1% of Microsoft Partners for 15 years, our co-managed services offer you the best of Microsoft 365 Administration. Harness the full potential of this suite of productivity tools and enjoy enhanced collaboration and efficiency.
Our end-user support service is designed to provide swift and efficient solutions to keep your operations running smoothly. Our team of experts is available 24/7/365, ready to address any issues that arise.
Our Cybersecurity Services, enhanced by our proprietary tool, RITIS, offer your business a robust shield against these evolving threats while providing you with real-time insights.
We understand that threats do not take a break, which is why our Security Operations Center is manned round the clock, every day of the year, by our Computer Security Incident Response Team (CSIRT). They tirelessly monitor your systems, swiftly identify threats, and respond effectively to ensure your business remains secure.
We leverage our proprietary tool, RITIS, to provide real-time security alerting. This ensures swift identification of potential threats, allowing us to take immediate remedial action. RITIS not only alerts us to potential issues but also facilitates active remediation to resolve them quickly, minimizing potential impact on your operations.
Our cybersecurity suite includes advanced intrusion detection capabilities that identify unauthorized attempts to access your systems. In conjunction with this, our event correlation capabilities analyze different security events to understand patterns and prevent complex threats.
In today's dynamic business environment, flexibility is not just an asset—it's a necessity. DivergeIT's Cloud Services are more than just technology offerings—they are catalysts for transformation, enabling your business to be more flexible, resilient, and forward-thinking.
Migrating your business to the cloud can be a daunting task, but with DivergeIT, you're in safe hands. Our team of certified professionals has facilitated seamless cloud migrations for businesses in 28 states across the US. We've developed a refined migration strategy that minimizes disruption and maximizes benefits.
Our 22 years in operation have made us experts in tailoring cloud infrastructures that meet your unique business needs. Our meticulously designed cloud infrastructures are built with flexibility, scalability, and security at the forefront, serving as a robust platform for your business to grow and thrive.
Deploying and managing your cloud infrastructure requires expertise and commitment, something DivergeIT has consistently delivered over the years, as demonstrated by our status as the #24 MSP in the USA. We provide diligent deployment and proactive management, ensuring your cloud infrastructure always performs at its peak.
The resilience of your business in the face of unforeseen circumstances is crucial. DivergeIT's Business Continuity & Disaster Recovery Services ensure your business can weather any storm with minimal disruption, and, should disaster strike, recover swiftly and seamlessly.
DivergeIT provides comprehensive backup and restore solutions, ensuring that your critical data is safe and readily retrievable. We utilize our proprietary tool, RITIS, to schedule automated data backups and monitor the backup process in real time. RITIS alerts us to any potential issues, ensuring your backups are always up-to-date and secure.
To prepare your business for any eventuality, we create a bespoke Disaster Recovery Plan. This plan outlines the steps necessary to restore your IT infrastructure and operations in the event of a disaster. RITIS comes into play here by providing real-time data and performance metrics, which are instrumental in fine-tuning your recovery plan and, during its execution, ensuring a swift and smooth transition.
Ensuring your business operations run smoothly and efficiently, DivergeIT's Network Infrastructure services provide you with seamless connectivity and unmatched performance. Leveraging our vast experience, we create and manage networks that are designed to meet the unique needs of your business while facilitating growth.
Our network design process begins with understanding your business needs and objectives. With 22 years in operation, our expertise and insights into network design are unparalleled. We leverage this experience to design a network infrastructure that is tailor-made for your business, supporting your existing operations and anticipating future growth.
Once the network design is finalized, we focus on deployment. With over 30 Microsoft Certifications earned by our leaders and engineers, we're adept at deploying networks that are robust, reliable, and secure. Our deployment process prioritizes minimal disruption to your existing operations, ensuring a smooth transition.
Our work doesn't stop at deployment. We take pride in managing the networks we deploy. Being in the top 1% of Microsoft Partners for 15 years is a testament to our commitment to providing excellent network management services. We ensure your network runs optimally, with minimal downtime and excellent performance.
CTO, Montecito Bank & Trust
"We wanted an IT partner that was big enough to be the best, but also small enough to care about us and make us a priority and I feel very happy with our decision to partner with DivergeIT.
RITIS has been a game changer for my business by aggregating all my data in real-time from my infrastructure, Microsoft 365, and accounts, enabling me to meet audit and compliance requirements and make intelligent business decisions, giving me a big boost in confidence."
In these uncertain economic times, DivergeIT promises to be your rock. With an unwavering commitment to your success, we deliver world-class IT services that weather any storm. We understand that in your business, every minute counts. That's why our expert team is primed for a 1-minute response time, 24/7/365, resolving issues in just one hour.
Invest in DivergeIT for a recession-proof strategy that promotes business growth even amidst economic downturns. With us, you gain more than an IT partner. You gain a resilient alliance that will stand steadfast, ensuring your business continues to thrive, no matter the economic climate.
Ready to navigate these turbulent waters with a trusted IT partner at your helm? Choose DivergeIT. With us, your business stays resilient, adaptable, and prepared for the future, come what may. With DivergeIT, you're not just surviving the storm, you're mastering it.
In that case, send us a note (do it now)! We would love to meet you. And even if we don't collaborate immediately, we'll already get to know each other.
Disclaimer: We do our best work with businesses that have 50 to 500 employees. If that's you, kindly fill out the form now...